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Java Vulnerability Alert - May 19, 2013
Recently, security bulletins have been issued on the internet about risks arising from potentially infected websites that exploit a security hole in all web browsers. Click to expand/collapse.

Infected websites can take advantage of vulnerabilities in the widely used web browser plug-in for the Java platform and pose risks for Internet users. To protect against attack from websites of unverified origin, we advise using two separate web browsers for different purposes.

  1. A designated browser with Java enabled, to access enterprise UBC systems and other trusted websites and
  2. Another browser set as the default browser with the Java plugin disabled for all other web sites e.g. Blogs, internet news, gaming sites, etc.

Instructions for disabling the Java plugin can be found here. If assistance is needed in disabling the plugin for either of these browsers, help can be obtained either from your designated IT support group, or the IT Service Centre staff can help either by phone, or via the Walk-In Support Centre in the UBC Bookstore.

More information is available at our FAQ page.

FASmail Migration Guides

These documents are intended to assist you with migrating mailboxes from Interchange and Exchange 2007 to the FASmail service.


Gaining Access to FASmail

Once your account has been provisioned, the first step your will need to take is to refresh your CWL password. This will sync your credentials with the FASmail service and enable your account. Please do not follow these instructions until you have received a notice from your departmental administrator indicating that your mailbox has been provisioned.

To refresh your CWL password, please follow these instructions:


Mercury Exchange 2007 Migration Guides


Interchange Migration Guides

These documents describe how to migration a client from Interchange using POP to FASmail using POP, or from Interchange using IMAP to FASmail using IMAP.

Application Platform Migration Guides
Outlook 2010 PC POP | IMAP | Which am I using?
Outlook 2007 PC POP | IMAP | Which am I using?
Outlook 2003 PC POP | IMAP | Which am I using?
Windows Live Mail PC POP | IMAP | Which am I using?
Outlook Expess PC POP | IMAP | Which am I using?
Thunderbird 3.x PC POP | IMAP | Which am I using?
Eudora 7.1 PC POP | IMAP | Which am I using?
Outlook 2011 Mac POP | IMAP | Which am I using?
Entourage 2008 Mac POP | IMAP | Which am I using?
MAC Mail 4.x Mac POP | IMAP | Which am I using?
Thunderbird 3.x Mac POP | IMAP | Which am I using?
Eudora Mac POP | IMAP | Which am I using?

If you have an email client that is not in the above list then there may only be very limited support available. Here are the POP/IMAP/SMTP server settings for FASmail. You will need this information to reconfigure your email client.

Email Protocol Server Info Other Info
Secure POP
pop.mail.ubc.ca
SSL required, port 995
Secure IMAP
imap.mail.ubc.ca
SSL required, port 993
Secure SMTP
smtp.mail.ubc.ca
SSL and authentication required, port 465

If you use an iPhone, please refer to the Setup Documents section for instructions on how to set up your iPhone for use with FASmail.

If you do not want to set up an email application and simply with to use Webmail (Outlook Web App), please log into the following site: https://www.mail.ubc.ca

Note: Remember that if you haven't already, you will need to reset your password to active your FASmail account.


Address Book Migration Guides

These instructions detail how to export an address book from one Email application to another.


Email Rules Migration Guides


Other Migration Documentation


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