Setup Documents
UBC Okanagan Students and Staff
Check out this page to learn how to set up PPTP VPN on your computer: PPTP VPN Setup Documents
myVPN Setup Documents
- myVPN Setup for Windows
- myVPN Setup for Mac OS X
- myVPN Setup for Linux
- myVPN Setup for Apple iPad/iPhone/iPod touch
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- from your iPhone or iPod Touch, please use the UBC Autoconnect utility:
http://autoconnect.it.ubc.ca/iphone
- from your iPad please use the UBC Autoconnect utility:
http://autoconnect.it.ubc.ca/ipad
- note: you may need to uninstall any previous UBC Autoconnect packages
- from your iPhone or iPod Touch, please use the UBC Autoconnect utility:
http://autoconnect.it.ubc.ca/iphone
Notes:
We have received some reports that users with DLink WBR-1310 model routers are not able to use the myVPN Cisco Anyconnect software. The Anyconnect software will work if they bypass the router and plug directly into their cable or DSL modem. The WBR-1310 router seems to blocking the connection in some way we have not been able to determine.
We have also found that some security softawre suites will slow down or block the Anyconnect software or the data that it sends and receives. The work arounds include adding Cisco Anyconnect into the "allowed" or "trusted" software list and/or disabling SSL scanning.
Kapersky Internet Security suite- add the Cisco Anyconnect software into the allowed list with the following:
- Deselect Http SSL 443from the monitored port list in Settings->Network->Port Settings
- Add C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnui.exe,C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpndowloader.exe and C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe to Trusted Applications or Trusted Zone
Compatible Operating Systems
The following operating systems are known to work with the Cisco AnyConnect VPN Client, and are supported unless otherwise specified:
Microsoft Windows- Windows 7 (32-bit and 64-bit)
- Windows Vista (32-bit and 64-bit)—SP2 or Vista Service Pack 1
- Windows XP SP2 and SP3
- Mac OS X 10.5, 10.6, 10.6.1, and 10.6.2 (each of these versions on 32-bit and 64-bit)
- iPhone OS (not supported)
- Red Hat Enterprise Linux 5 Desktop (not supported)
- Ubuntu 9.x and up (not supported)
- Windows Mobile 6.1, 6.0 and 5.0 Professional and Classic for touch-screens (not supported)
Notes:
- Android based devices are currently incompatible and unsupported at this time with the myVPN service. Review of the myVPN service to support Android is planned for Fall 2011. Please note that any compatibility and support will be dependent on Android-based device manufacturers, Cisco and the Android OS Project development led by Google.
- Customers running Mac OS X 10.4 must upgrade to 10.5 before upgrading to AnyConnect 2.4.
- AnyConnect 2.4 no longer supports Microsoft Windows 2000 and Mac OS X 10.4, although it may work with these OSs.
- AnyConnect does not support virtualization software such as VMWare for any platform or Parallels Desktop for Mac OS
- Other Linux distributions may work but are not validated
