A Request for Information (RFI) document was created to find vendors who offer a contact centre solution that may satisfy UBC requirements.
The UBC Contact Centre RFI #201201448 can be found on BCBid until March 18, 2013.
Authentication and Identity management support for access to applications and networked resources.
Multimedia production and support that includes Video Production, Streaming and Design and Illustration. Also inclusive of AV support , Conferencing support and Digital Signage.
Application support for all Administrative applications and databases. Also inclusive of Facilities and operational systems.
Delivering and supporting desktop computers, computer labs, printers and peripherals.
Support for all internet and voice services that include email, internet and network access, and telephone services.
Support for Security related services, including anti-virus software, virtual firewall, and encryption services.
Instructional technology and application support, with services that are inclusive of Learning Management systems (LMS), classroom and evaluation.
Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.
A Request for Information (RFI) document was created to find vendors who offer a contact centre solution that may satisfy UBC requirements.
The UBC Contact Centre RFI #201201448 can be found on BCBid until March 18, 2013.