Voice Service Maintenance May 21, 2025 20:00 PT - May 22, 2025, 06:00 PT

May 22, 2025

May 22, 06:00 PDT
Completed - The scheduled maintenance has been completed.

May 21, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 20, 14:20 PDT
Scheduled - The UBC Voice service will be undergoing maintenance from May 21, 2025 20:00 PT to May 22, 2025 06:00 PT. During this window, UBC will be moving to a new vendor platform and testing failover capabilities. Although service should not be interrupted, there is a small chance that VoIP services may experience an outage window of 10 minutes during failover/failback and existing calls may get dropped. Please reconnect the calls again and the calls should get through. Failover testing should not affect the UBC Hospital TDM voice service.

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Page last updated on May 22, 2025


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