How to Use Persistent Chat in Skype for Business

You may have noticed a chat bubble icon on your Skype for Business window. This is Persistent Chat, which lets you create topic-based discussion (chat) rooms that persist over time.

Consider using these chat rooms to:

  • Coordinate events
  • Create ask-the-expert and Q&A forums
  • Brainstorm
  • Create a bulletin-board environment for evolving topics
  • Collect feedback from colleagues and test new features
  • Share information among employees across different working hours and locations

Learn how to create a new chat room on the Microsoft Support Website.


Important Guidelines

If you are planning to create a Persistent Chat Room, please remember the following guidelines: