What We Don't Support

The IT Service Center Help Desk will gladly assist in the download and installation of Sophos Anti-Virus.

However, due to the complexity of the following issues, and the potential system problems that may result, the IT Service Centre Help Desk can offer limited support for:

  • Virus Removal
  • Operating System patches or upgrades
    • Recommended Updates:
      • Always keep your Operating System up to date. Use Windows Update regularly.
      • Windows Service Pack 2 if you are using Windows XP.
  • Spyware Removal (including pop up ads)