FluidSurveys Licensing Status Updates

September 5, 2017

Our Request for Proposal to find a replacement solution for the Survey Tool is now closed and we are at the evaluation stage of reviewing our options.  As your feedback is important to us, we would like to invite you to a vendor demonstration presentation hosted by the first preferred vendor on Thursday, September 14, 2017. This will be an opportunity for you to preview the tool and provide us feedback on its suitability as a replacement solution.  Event details are listed below:

Survey Tool Vendor Presentation
  1. UBC Point Grey Location – Live
    Date: Thursday, September 14, 2017
    Time: 9:00am to 11:30am
    Location: Life Sciences Centre (2350 Health Sciences Mall), Lecture Theatre 2

  2. UBC Okanagan Location – Video Conference
    Date: Thursday, September 14, 2017
    Time: 9:00am to 11:30am
    Location: EME 4116

  3. Vancouver General Hospital – Video Conference
    Date: Thursday, September 14, 2017
    Time: 9:00am to 11:30am
    Location: JPPN 3414

Attend the demo


Prior to the event, we will be sending all attendees a survey to complete to help us get a better understanding of your needs, use cases for the tool, as well as the migration support required to transition to the new tool. 

To ensure receipt of your questions or correspondence, please send them to ubcit.communications@ubc.ca.

 

August 9, 2017

Earlier this year we mentioned that our Survey Tool solution, FluidSurveys, will be available until February 2018. At this time, we are continuing with our Request for Proposal process to find a replacement solution.

We apologize for the delay in providing you with updates on the process. Previously, the number of potential replacement solutions were limited due to the requirement of selecting a tool with data hosted in Canada. However, vendors are now working on hosting their servers in Canada and options for a replacement solution are starting to open up.

We are working with UBC Supply Management group to come up with a short list of vendors for us to consider for the replacement for FluidSurveys. In September, we will be inviting the UBC community to attend a series of product demonstrations. At that time, we would like to gather your feedback to help us select the final product.

Our target launch for the replacement solution is early December 2017. A migration plan will also be provided for you in advance to prepare for the transition.

Thank you for your patience during this process. We will continue to provide you with updates as we have more information.

If you have any questions, please contact ubcit.communications@ubc.ca.

 

March 10, 2017

We have now received confirmation that FluidSurveys will be available until February 2018.  With the news of this extension, we are still actively reviewing our selection of vendors for the service, and putting together a migration plan to ensure that a new solution will be in-place before the FluidSurveys servers are shut down.

If you have any questions, please contact ubcit.communications@ubc.ca.

 

January 25, 2017

With the start of a new year, we would like to provide you with an update about the UBC Survey Tool. We are currently going through our Request for Proposal evaluation (RFP) process of selecting a replacement solution for the tool. We hope to come to a decision shortly.

SurveyMonkey (the parent company of FluidSurveys) has recently announced that they will be offering a Canadian-hosted service hosted by Amazon Web Services and will not be shutting down FluidSurveys until their Canadian-hosted service is up and running. As a result, FluidSurveys is expected to be available after June 2017 and into the summer, extending the original deadline of being shut down on June 30, 2017. Our contract with SurveyMonkey remains in place, separate from the RFP evaluation process. We continue to work with SurveyMonkey on options for the future.

We will provide another update about the UBC Survey Tool once we have more information. If you have any questions, please contact ubcit.communications@ubc.ca.

 

November 30, 2016

For people who could not attend the UBC Survey Tool Community Engagement event, a recorded webcast is available as well as the Powerpoint presentation.

 

November 22, 2016

Request for proposal to find a replacement solution for the tool is now closed.

 

November 18, 2016

We are hosting a UBC Survey Tool Community Engagement Event on November 30, 2016 to provide further insight about status of the Survey tool, the selection process of the new tool, and also the project timeline.  We will be addressing users’ questions and concerns about the tool at this event.  Interested attendees are requested to please RSVP.  A pizza lunch is provided.  For those that cannot attend the event in-person, a live stream will be available.

 

October 26, 2016

In collaboration with BCNET, a request for proposal has been posted to find a replacement solution for the tool.

 

October 3, 2016

  • The UBC Survey Tool contract with FluidSurveys is ending June 30, 2017
    • SurveyMonkey, parent company of FluidSurveys, has recently announced that they will be shutting down the FluidSurveys service by next fall
  • UBC IT is partnering with BCNET to search for a replacement solution that provides equivalent functionality and is compliant with BC privacy legislation
  • We aim to have a solution in place before June 30, 2017