Aug 7, 13:12 PDT
Resolved - This incident has been resolved.
Aug 5, 09:31 PDT
Update - We are continuing to monitor for any further issues.
Aug 5, 09:29 PDT
Update - We are continuing to monitor for any further issues.
Jul 22, 08:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 20, 18:03 PDT
Identified - UBC IT technicians have identified the issue and have restored all services; they will continue to monitor the services to ensure their stability.
Jul 20, 16:52 PDT
Update - UBC IT technicians are continuing to look into the issue and working on restoring all services.
Our next update will be at 18:00 PT.
Jul 20, 15:57 PDT
Update - UBC IT technicians are continuing to look into the issue and working on restoring all services.
Our next update will be at 17:00 PT.
Jul 20, 15:21 PDT
Investigating - As of 13:00 PT today users may have been experiencing authentication issues with the following services. UBC IT technicians are currently looking into the issue and working on restoring all services.
All CWL Account creation will be unavailable to:
Students, applicants, alumni
LLIS learners
Basic
Workers
Authentication to the following services will be unavailable:
Workday
Appian
Library (OpenAthens, Dryad, Meescan)
UBC Bookstore
LLIS Public/Staff portals
PrairieLearn (CPSC)
Faculty of Medicine (REAP)
Applicant Service Centre (ASC)
CWL Account Upgrader (CWLU)
DAF website
DeDupe website
PHUB-admin website
Science One
UNI CRM
UBC Student Housing and Community Services myAccount (including UBC Card)
Vidcruiter
UPass
UBC Elections
AMS Elections
Faculty of Medicine simIQ
Verify SP
Merging/Deduplication unavailable
Our next update will be at 16:00 PT.