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Accounts & Passwords

Accounts

  • AccessUBC
  • Campus-Wide Login (CWL)
  • Privileged Access Manager (PAM)

Authentication

  • Central Authentication Service (CAS)
  • Enterprise Active Directory
  • Enterprise LDAP (ELDAP)
  • Kerberos (@UBC.CA)
  • Multi-factor Authentication (MFA)
  • Shibboleth

Authentication and Identity management support for access to applications and networked resources.

Audio, Visual & Creative Services

Audio Visual

  • Digital Signage
  • Events and Equipment Rentals
  • Live Event Recording & Webcasting
  • Media Capture
  • System Design, Planning and Installation

Creative Media

  • Digital Media Consultation
  • Graphic Design
  • Professional Media Production
  • Studio Spaces

Multimedia production and support that includes Video Production, Streaming and Design and Illustration. Also inclusive of AV support , Conferencing support and Digital Signage.

Campus Systems

Business & Administrative Systems

  • Business Information Systems
  • Faculty Service Centre (FSC)
  • Financial IT Systems
  • Research Systems
  • Student Information Service Centre
  • Student Recruitment System
  • Student Service Centre (SSC)
  • UBC Directory
  • UBC ePayment

Campus Operations

  • Network Installation
  • Wireless Access Point Installation

Application support for all Administrative applications and databases. Also inclusive of Facilities and operational systems.

Desktop & Print Services

  • Desktop and Laptop Setup and Support
  • Pay for Print
  • Printer Products
  • Printing Services
  • Remote Access to Labs
  • Software Licensing
  • University Endpoint Management Service
  • Windows 10 Servicing

Delivering and supporting desktop computers, computer labs, printers and peripherals.

Email, Voice & Internet

Email & Messaging

  • Email Protection and Security
  • Mailing Lists
  • Microsoft Planner
  • Microsoft Teams
  • Microsoft Whiteboard
  • Student & Alumni Email Service (Legacy)
  • UBC Faculty & Staff Email (FASmail)
  • UBC Student Email Service

Voice

  • Call Centre Solutions
  • Cell Phones
  • Pager Services
  • Teleconferencing
  • Telephones
  • Voicemail and Unified Messaging
  • WiTel Service

Internet & Cable

  • Construction Trailer Setup
  • Data/TV Port Activation
  • Internet Access Ports
  • myDNS
  • mySiteVPN
  • myVPN
  • Physical Cable Installation
  • ResNet
  • Subdomain Registration
  • Transmogrifier
  • UBC/Shaw Cable TV
  • UBCNET and Network Connectivity
  • Virtual Firewall
  • Virtual Networks
  • Wireless Device Registration System
  • Wireless Internet Access

Support for all internet and voice services that include email, internet and network access, and telephone services.

Cybersecurity Services

  • Encryption Services
  • Malware Protection
  • UBC Information Security Office

Support for Security related services, including anti-virus software, virtual firewall, and encryption services.

Teaching & Learning Tools

  • Canvas
  • Survey Tool
  • Zoom Video Conferencing

Instructional technology and application support, with services that are inclusive of Learning Management systems (LMS), classroom and evaluation.

Web, Servers & Storage

Web Services

  • Content Strategy
  • Shared Web Hosting
  • SharePoint Software Service
  • Websites

Servers & Storage

  • Data Centre Co-Location Service
  • Database Administration Services
  • EduCloud Server Service
  • Home Drive Storage Service
  • Hybrid Cloud Service
  • LSK Server Co-location
  • Microsoft OneDrive
  • Oracle Java Licensing
  • Patch Management
  • TeamShare Storage Service
  • Workspace 2.0

Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.

Accounts and PasswordsAccounts & Passwords Audio, Visual & Creative Services Campus SystemsCampus Systems
Cybersecurity ServicesCybersecurity Services Desktop & Print ServicesDesktop & Print Services Email, Voice & InternetEmail, Voice & Internet
Teaching & Learning Tools Web, Servers & Storage
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Changes for UBC Directory Data Users

Tuesday, January 19, 2016 - 09:05

The most recent SHA1 to SHA2 certificate update may break connections for users of UBC Directory data. As a result, applications that rely on this type of connection may fail.

For more information about this update, please see our Bulletins posting.

Update: Multiple UBC Service Outages

Tuesday, May 15, 2018 - 08:48

Posted: May 15, 2018
Thank you for your patience as we continue to restore UBC enterprise-wide services due to issues with EduCloud this morning. Accessibility to UBC services are now being restored in priority sequence. More information is available at the UBC IT Bulletins Website

UBC Services System Outage

Tuesday, June 18, 2019 - 12:12

Posted: June 18, 2019
A number of UBC services are unavailable due to a system outage. Our technicians are currently investigating. Please refer to bulletins.it.ubc.ca for the latest update.

Keep Informed

Return to Campus Information

UBC IT Status Page

The Integrated Service Centre

Information Security Office

Canvas Info

Service Bulletins

Dec

14

University Computer Management System (UCMS) Maintenan...

Dec

14

UBC Identity Broker System Maintenance December 14, 20...

Dec

7

UBC IT RESNET Network Maintenance Network Devices Soft...

Dec

4

New Microsoft Teams Client Release December 4, 2023 10...

IT Maintenance Schedule
All Service Bulletins

Twitter

RT @UBC_ARC: Attn researchers, scientists, and data enthusiasts! Dive into the realm of databases and revolutionize your researc… https://t.co/CEuc0qlnUo 5 months 2 weeks ago

RT @UBC_ARC: Using #UBCARC Sockeye?  Join our 2-part workshop on June 26 & 28, 1-2:30pm Researchers will learn job submission an… https://t.co/6KM4Z7wc1L 5 months 3 weeks ago

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Security Alerts

Changes for UBC Directory Data Users
Update: Multiple UBC Service Outages
UBC Services System Outage
Information Security Office

Changes for UBC Directory Data Users

Tuesday, January 19, 2016 - 09:05

The most recent SHA1 to SHA2 certificate update may break connections for users of UBC Directory data. As a result, applications that rely on this type of connection may fail.

For more information about this update, please see our Bulletins posting.

Update: Multiple UBC Service Outages

Tuesday, May 15, 2018 - 08:48

Posted: May 15, 2018
Thank you for your patience as we continue to restore UBC enterprise-wide services due to issues with EduCloud this morning. Accessibility to UBC services are now being restored in priority sequence. More information is available at the UBC IT Bulletins Website

UBC Services System Outage

Tuesday, June 18, 2019 - 12:12

Posted: June 18, 2019
A number of UBC services are unavailable due to a system outage. Our technicians are currently investigating. Please refer to bulletins.it.ubc.ca for the latest update.

Featured UBC IT News

UBC IT & EDUCAUSE: a Solution Spotlight for Institutional Resilience

On October 16th, members of IT attended the EDUCAUSE Annual Conference, a conference for professionals and technology providers in higher education.

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Other UBC IT News

Welcome Fall 2023!

As we begin a new academic term, we want to take a moment to remember the importance of cybersecurity. Staff and faculty at UBC are...

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Mediasite Server Decommissioning

UBC will be decommissioning Mediasite server on Tuesday, October 10, 2023. The platform reached the end-of-life and is scheduled to be...

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IT Administration Team Spotlight

While you may recognize the team mostly through their involvement with our department-wide events, the team also provides invaluable...

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UBC IT Employee Spotlight - Communications Co-Op Student : Aisha Ismail

In this edition of our UBC IT Employee Spotlight, we're thrilled to showcase the dynamic work and vibrant spirit of one of our...

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