Skip to main content Skip to main navigation
The University of British Columbia
UBC - A Place of Mind
The University of British Columbia vancouver campus
Information Technology

    Main menu

  • Home
  • Services
  • News
  • About
  • Projects
  • Careers
  • Support
  • Accounts & Passwords
  • Audio, Visual & Creative Services
  • Campus Systems
  • Desktop & Print Services
  • Email, Voice & Internet
  • Security
  • Teaching & Learning Tools
  • Web, Servers & Storage

Accounts & Passwords

Accounts

  • AccessUBC
  • Campus Wide Login (CWL)
  • Privileged Access Manager (PAM)

Authentication

  • Central Authentication Service (CAS)
  • Enterprise Active Directory
  • Enterprise LDAP (ELDAP)
  • Kerberos (@UBC.CA)
  • Shibboleth

Authentication and Identity management support for access to applications and networked resources.

Audio, Visual & Creative Services

Audio Visual

  • Equipment Sales
  • Events and Equipment Rentals
  • System Design, Planning and Installation
  • UBC Collaboration Suite

Creative Media

  • Animation and Illustration Services
  • Digital Signage
  • Graphic Design
  • Lecture Capture
  • Live Event Recording & Webcasting
  • Studio Rental Space
  • Video Production

Multimedia production and support that includes Video Production, Streaming and Design and Illustration. Also inclusive of AV support , Conferencing support and Digital Signage.

Campus Systems

Business & Administrative Systems

  • Application Design and Development
  • Application Development
  • Business Information Systems
  • Faculty Service Centre (FSC)
  • Financial IT Systems
  • Research Systems
  • Student Information Service Centre
  • Student Recruitment System
  • Student Service Centre (SSC)
  • UBC Directory
  • UBC ePayment

Campus Operations

  • Network Installation
  • Wireless Access Point Installation

Application support for all Administrative applications and databases. Also inclusive of Facilities and operational systems.

Desktop & Print Services

  • Desktop and Laptop Setup and Support
  • Pay for Print
  • Printer Products
  • Printing Services
  • Software Licensing
  • University Computer Management Service
  • Virtual Desktop Interface

Delivering and supporting desktop computers, computer labs, printers and peripherals.

Email, Voice & Internet

Email & Messaging

  • Email Protection and Security
  • Mail-Relays
  • Mailing Lists
  • Student & Alumni Email Service
  • UBC Collaboration Suite
  • UBC Faculty & Staff Email (FASmail)

Voice

  • Call Centre Solutions
  • Cell Phones
  • Pager Services
  • Teleconferencing
  • Telephones
  • Voicemail and Unified Messaging
  • WiTel Service

Internet & Cable

  • Construction Trailer Setup
  • Data/TV Port Activation
  • Internet Access Ports
  • myDNS
  • mySiteVPN
  • myVPN
  • Physical Cable Installation
  • ResNet
  • Shaw Cable TV
  • Subdomain Registration
  • Transmogrifier
  • UBCNET and Network Connectivity
  • Virtual Firewall
  • Virtual Networks
  • Wireless Device Registration System
  • Wireless Internet Access

Support for all internet and voice services that include email, internet and network access, and telephone services.

Security

  • Encryption Services
  • Sophos Anti-Virus
  • UBC Information Security Office

Support for Security related services, including anti-virus software, virtual firewall, and encryption services.

Teaching & Learning Tools

  • Connect
  • Survey Tool
  • UBC Video Share Powered by Kaltura

Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation. Instructional technology and application support, with services that are inclusive of Learning Management systems, classroom and evaluation.

Web, Servers & Storage

Web Services

  • Content Strategy
  • Mobile Applications
  • Shared Web Hosting
  • SharePoint Software Service
  • Web Analytics
  • Websites

Servers & Storage

  • Data Centre Co-Location Service
  • Database Administration Services
  • EduCloud Server Service
  • Home Drive Storage Service
  • LSK Server Co-location
  • Patch Management
  • TeamShare Storage Service
  • Workspace 2.0

Application and server services and support, such as virtual server support, physical server hosting, and web application and site hosting.

Accounts and PasswordsAccounts & Passwords Audio, Visual & Creative Services Campus SystemsCampus Systems
Desktop & Print ServicesDesktop & Print Services Email, Voice & InternetEmail, Voice & Internet SecuritySecurity
Teaching & Learning Tools Web, Servers & Storage

  • Accountable. We will measure the performance, cost effectiveness and reliability of the services we provide, and make this information available to the university community.

  • Sustainable. We consider all aspects of economic and social sustainability in our utilization of information technology endeavours.

  • Collaborate. By coordinating mutual activities and leveraging pooled resources, we deliver IT solutions that are the best for UBC.

  • People. We strive to develop a sustainable, healthy workplace within a culture of positive values and good relationships.

  • Secure. We ensure the privacy, security and integrity of information entrusted to us.

  • Reliable. We will use current and stable technologies, project management and improved procedures to enhance quality, throughput, and performance to achieve goals and execute strategies.

  • Innovative. UBC IT values and encourages creativity, innovation and the open exchange of ideas.

  • Cost Effective. We seek to promote financial sustainability and deliver transparency with respect to the associated costs.

Global Ransomware Alert

Monday, May 15, 2017 - 16:29

A ransomware attack known as ‘WannaCry’ is affecting thousands of computers worldwide. If you receive an unexpected email that looks unusual, DO NOT OPEN IT. Instead, delete it immediately and report it to the UBC Information Security at security@ubc.ca. To learn more visit: http://bulletins.it.ubc.ca/archives/29873

Changes for UBC Directory Data Users

Tuesday, January 19, 2016 - 09:05

The most recent SHA1 to SHA2 certificate update may break connections for users of UBC Directory data. As a result, applications that rely on this type of connection may fail.

For more information about this update, please see our Bulletins posting.

Keep Informed

UBC Mobile Site

UBC IT Events

Information Security Office

Connect Status Updates

Campus Agreement For Software

UBC IT Bulletins Feed

Sep

25

BCNET Information Technology Maintenance September 28,...

Sep

25

BCNET Information Technology Maintenance September 28,...

Sep

25

ServiceNow Scheduled Maintenance Sept 29, 2017 20:00 â...

Sep

25

ServiceNow Scheduled Maintenance Sept 29, 2017 20:00 â...

Scheduled Maintenance
All Bulletins

Twitter

RT @UBC_DCIO: Many thanks @BCNET_Network! It's been a slice. Fantastic individuals, great community! A pleasure to have served (& I'm not t… 4 days 38 min ago

You've been researching. But how do you turn all the words you've collected into cold hard DATA? Try NVivo (free!)… https://t.co/eH2yeNFLN7 5 days 15 hours ago

  Follow us @UBCITnews

UBC IT Alerts

Global Ransomware Alert
A ransomware attack known as ‘WannaCry’ is affecting thousan... [+]
Changes for UBC Directory Data Users
The most recent SHA1 to SHA2 certificate update may break co... [+]
 Report an IT Security Incident

Security Alerts

Global Ransomware Alert
Changes for UBC Directory Data Users
Information Security Office

Global Ransomware Alert

Monday, May 15, 2017 - 16:29

A ransomware attack known as ‘WannaCry’ is affecting thousands of computers worldwide. If you receive an unexpected email that looks unusual, DO NOT OPEN IT. Instead, delete it immediately and report it to the UBC Information Security at security@ubc.ca. To learn more visit: http://bulletins.it.ubc.ca/archives/29873

Changes for UBC Directory Data Users

Tuesday, January 19, 2016 - 09:05

The most recent SHA1 to SHA2 certificate update may break connections for users of UBC Directory data. As a result, applications that rely on this type of connection may fail.

For more information about this update, please see our Bulletins posting.

Featured UBC IT News

Stay Safe this summer with these 5 Tips for a More Security-Minded Trip

During vacation time, it is important to keep in mind some tips that will keep your information safe during travel. By following the advice below and taking active steps to ensure your devices are safe, your only worry will be wondering what to drink when Happy Hour rolls around!

1. Keep an eye on any advisories when travelling abroad

Read More ›

Other UBC IT News

Jennifer Burns, CIO appointed as AVP Information Technology

Please see the attached announcement for the appointment and extension of Jennifer from Angela Redish, Provost and Vice President...

Read More ›
Additional software offerings for staff and faculty

We have received funding in 2017/18 to enable us to increase access to essential software for staff and faculty at UBC. The following...

Read More ›
Protect yourself from the ‘WannaCry’ Ransomware Cyber Attack

You may have already heard about the global ransomware attack that is making the news around the world. This particular attack (...

Read More ›
World Backup Day | March 31, 2017

What would you do if you lost everything? On March 31, celebrate World Backup Day. Most people have lost important files on their...

Read More ›


UBC IT YouTube Videos

UBC IT Talks - Women in Leadership & Technology

eduroam Wireless Network at UBC

UBC IT Web Services Success Stories

More videos →


We Want Your Feedback!
Contact Us
Information Technology
6356 Agricultural Rd
Vancouver, BC Canada V6T 1Z2
We Want Your Feedback  
Related Sites
  • Office of the CIO
  • Privacy Matters
  • IT Career Framework
  • Xerox Global Services
Need Help?
  • Visit the IT Helpdesk
  • Online Help Form
Find us on
   
Back to top
The University of British Columbia
  • Emergency Procedures |
  • Terms of Use |
  • Copyright |
  • Accessibility