The IT Communications team used Synthesia, a video creation platform powered by artificial intelligence, to produce engaging instructional videos for students, faculty, and staff. The short, easy-to-follow instructional videos were used to support the UBC community through technology transitions…
Last week, on November 12th, the PrISM team conducted their monthly phishing prevention workshop. Here are key takeaways and a walk through of example case studies. Recent Phishing Tactics Phishing emails can come in many different disguises, from sophisticated deception to obvious fraud…
On October 29, nearly 420 UBC faculty and staff from across campus and online came together for the 8th annual Privacy Matters @ UBC Symposium — a vibrant day of learning, dialogue, and shared commitment to privacy and cybersecurity. Key moments from the day included: Opening…
UBC has introduced enhancements to its Duplicate Record Merge process. These improvements, implemented on September 25, 2025, help ensure that each student, applicant, and learner has a single, verified UBC identity record. Through this record merge process, some users may receive an email…
Phishing via Teams Phishing is generally conducted from emails; however, UBC has faced its first case of Phishing via Teams. Claiming to be part of UBC’s IT support team, a cybercriminal attempted to convince a staff member to share their screen and allow remote control. These “Living off the…
UBC is preparing for an important transition in how we deliver EduCloud services. Over the next year, we will be moving to a hybrid cloud model that combines an updated on-premises platform with public cloud services. This change is driven by the need to adapt to shifts in technology availability,…
As UBC completes its transition to Microsoft Exchange Online, we are implementing automated email alias management for faculty and staff accounts (@ubc.ca), effective November 20, 2025. This change affects how email aliases are created and managed across the university.What's ChangingBeginning…
The UBC 25 Year Club was established in 1971 by President Walter Gage to recognize non-faculty staff with 25 years of uninterrupted or accumulated service. In 2004, the club began recognizing active staff who have reached the additional milestone of 35 years of service, and in 2013 staff members…
With a new academic year upon us, UBC offers helpful IT resources you may require for your studies at UBC: M365: Students are eligible for a Microsoft 365 subscription which includes the Microsoft Office Suite. Student email: Students are eligible to sign up for a @student.ubc.ca…
On August 27, 2025, UBC IT will introduce a recovery option for MFA access through the existing MFA Device Management Portal. This will enable users to securely restore their MFA access if they’ve lost or replaced their phone, without calling the IT Service Centre. This change is in direct…
Page last updated on April 23, 2025