Phishing via Teams Phishing is generally conducted from emails; however, UBC has faced its first case of Phishing via Teams. Claiming to be part of UBC’s IT support team, a cybercriminal attempted to convince a staff member to share their screen and allow remote control. These “Living off the…
UBC is preparing for an important transition in how we deliver EduCloud services. Over the next year, we will be moving to a hybrid cloud model that combines an updated on-premises platform with public cloud services. This change is driven by the need to adapt to shifts in technology availability,…
As UBC completes its transition to Microsoft Exchange Online, we are implementing automated email alias management for faculty and staff accounts (@ubc.ca), effective November 20, 2025. This change affects how email aliases are created and managed across the university.What's ChangingBeginning…
The UBC 25 Year Club was established in 1971 by President Walter Gage to recognize non-faculty staff with 25 years of uninterrupted or accumulated service. In 2004, the club began recognizing active staff who have reached the additional milestone of 35 years of service, and in 2013 staff members…
With a new academic year upon us, UBC offers helpful IT resources you may require for your studies at UBC: M365: Students are eligible for a Microsoft 365 subscription which includes the Microsoft Office Suite. Student email: Students are eligible to sign up for a @student.ubc.ca…
On August 27, 2025, UBC IT will introduce a recovery option for MFA access through the existing MFA Device Management Portal. This will enable users to securely restore their MFA access if they’ve lost or replaced their phone, without calling the IT Service Centre. This change is in direct…
The UBC Integrated Service Centre and the UBC Cybersecurity team are aware of recent news regarding a data breach involving Workday Community. Workday Community is Workday's official online platform where customers get support and access resources about Workday products. It is used only by staff…
We have some important updates to share with you as we continue our transition to the Microsoft 365 cloud environment.New M365 Portal & Teams ExperienceMicrosoft has refreshed the web experience when you reach portal.office.com, now called the Microsoft 365 Copilot Chat. Copilot Chat is easier…
We're in the final laps of the M365 Email migration project and have a lot to share. Below you'll find where we're at, what's changing, and what (if anything) you need to do. Thanks to everyone across UBC who helped us get this far.Exchange Online Migration: In the Home Stretch90% complete as of…
Whether you're trying to log into Canvas before class or open your FASmail after a vacation, we wanted to share a few quick fixes with you of the most common tech issues at UBC have quick fixes. We spoke with Dustin Gillis (Support Analyst I) from the ITSC to identify five of the most common ticket…
Page last updated on April 23, 2025