We're in the final laps of the M365 Email migration project and have a lot to share. Below you'll find where we're at, what's changing, and what (if anything) you need to do. Thanks to everyone across UBC who helped us get this far.Exchange Online Migration: In the Home Stretch90% complete as of…
Whether you're trying to log into Canvas before class or open your FASmail after a vacation, we wanted to share a few quick fixes with you of the most common tech issues at UBC have quick fixes. We spoke with Dustin Gillis (Support Analyst I) from the ITSC to identify five of the most common ticket…
Each August, Pride Month invites us to honor the stories, courage, and everyday acts that make our communities stronger. This year, we're sharing the journey of Fernanda Alves: an advocate, mentor, and quiet force for inclusion at UBC. Originally from Florianópolis, Brazil, Fernanda moved to…
UBC is moving toward a more secure and user-friendly way to connect smart devices on campus with the upcoming launch of SplashAccess...
July is Disability Pride Month, to celebrate the history, achievements, and experiences of the disability community. Disability isn’t caused by a person's diagnosis, but arises when environments, systems, or attitudes are inaccessible or inflexible.One in four working-age Canadians (27%) has…
The Digital Experience Lab (DxL) has the mandate to help the IT organization safely experiment with artificial intelligence (AI) by testing and proving concepts with the intention to then scale those initiatives into future IT services. The goal is to realize value from investments in shaping…
Got an IT question? UBC faculty, staff and students can now ask a chatbot. The new feature appears on the lower right-hand side of every it.ubc.ca website page. Developed entirely in house by the UBC Digital Experience Lab (DxL) and IT Communications, it is UBC’s first home-grown public…
We're thrilled to share that Jennifer Burns, UBC’s Chief Information Officer and Associate Vice President UBC IT, has been recognized as CIO of the Year at the 2025 CUCCIO Awards. This award honours her visionary leadership, deep commitment to collaboration, and bold impact on UBC and the broader…
The AI Steering Committee was formed to examine the impact of AI tools, including generative AI tools, on pedagogy, academic practices, and administrative operations within a higher education context. The committee is tasked with developing recommendations for how UBC should address the…
We’re excited to announce the launch of the IT chatbot (beta) on it.ubc.ca. Developed by the Digital Experience Lab (DxL) with the UBC IT Communications Team, the chatbot is powered by generative AI. It’s part of our broader IT Website Refresh project, which focuses on improving digital access…
Page last updated on April 23, 2025