As faculty or staff, this page includes a list of top IT services that you may require while working at UBC. Services for research including high performance computing, research data management are also available. If you ever need assistance, please reach out to us in one of the ways described below or directly at www.it.ubc.ca/helpdesk.
Information Security
Report an Incident
If you become aware of a privacy or information security incident contact security@ubc.ca.
Multi-factor Authentication (MFA)
Keep UBC information secure with multi-factor authentication.
Encryption Services
Encryption is available at no cost for the protection of confidential and sensitive UBC data stored on devices used by faculty or staff for university business. UBC policy requires that all mobile devices storing personal information must be encrypted.
Data Governance
Institutional data is a strategic asset for UBC. Read about the data governance program and the people involved to better understand how UBC is working to ensure data is managed and protected at UBC.
Privacy and Information Security Training
Privacy and information security training is mandatory for those who use UBC Electronic Information and Systems.
Working Remotely
Setting yourself up for successful remote work doesn't have to be difficult. We've created a guide on what you'll need to work off-campus.
Work Tools
Software/Hardware
A variety of software and hardware are available free or at a discounted rate for the university community.
Workday
Workday is UBC's administrative system for managing HR and finance processes, and a gateway for employees to access their personal pay and tax information.
UBC Survey Tool
Create surveys with the UBC Survey Tool, a Canadian-hosted solution with enterprise features.
Canvas
Canvas provides a secure, online classroom for each of your courses at UBC.
MS Teams
Create virtual meeting spaces, share information and create content together using video conferencing, group chat, and real-time collaboration using Microsoft Office applications.
MS OneDrive
Canvas provides a secure, online classroom for each of your courses at UBC.
VPN
Access myVPN, UBC IT’s free Virtual Private Network (VPN) service in order to protect your data.
FASMail
Access UBC Faculty & Staff Email, an enterprise email service for staff, faculty, and student employees.
Adobe Products
UBC hosts an Enterprise Term License Agreement (ETLA) for Adobe’s licensed products.
Robotic Process Automation (RPA)
Robotic Process Automation (RPA) helps departments automate time-consuming and laborious business processes, freeing up valuable time and resources.
Internet of Things (IoT)
UBC's IoT wi-fi network gives your personal devices their own personal network so they can talk to each other and work just like they do at home.
ubcsecure Wireless
We encourage you to select ubcsecure as your default UBC network.
Teaching and Learning
Learning Technology Hub
The Learning Technology Hub (LT Hub) supports faculty and staff in exploring and integrating learning technology tools into their course.
Centre for Teaching and Learning Okanagan
The Centre for Teaching and Learning works with instructors and Teaching Assistants to support and advance teaching excellence at UBC Okanagan.
Generative AI website
UBC’s GenAI website provides guidance and resources on the safe and responsible use of generative AI at UBC.
Audio Visual and Creative Media
Audio Visual Services – Vancouver
Audio Visual Services provides AV technical user support, equipment rentals and sales, event support, video conferencing, media/lecture capture, and live streaming services.
Web Services – Vancouver
The UBC IT Web Services (UBCITWS) designs, develops and supports Drupal websites for the campus community that are hosted by the UBCITWS Team.
UBC Studios Vancouver
UBC Studios offers creative media production and educational media support services including video production, graphic design, print services, and DIY studio spaces.
Emerging Media Lab
The Emerging Media Lab is an experimental space for faculty, students, and staff to evolve learning by creating tools and techniques using emerging media.
UBC Studios Okanagan
The Centre for Teaching and Learning works with instructors and Teaching Assistants to support and advance teaching excellence at UBC Okanagan.
Visualization and Emerging Media Studio
The Visualization and Emerging Media Studio at UBC Okanagan is dedicated to exploring, developing and researching immersive media and emerging technologies.
Contact Us
Need IT help? Contact us by phone at 604.822.2008 or submit a request at via our webform.
Page last updated on August 28, 2026