ubcsecure Wireless Network

Upcoming Wireless Outage May 27, 2017

A scheduled outage on all UBC wireless services will take place on May 27, 2017 from 06:00 PDT to 12:00 PDT. We will be performing an upgrade on our infrastructure, as well as conducting our annual software upgrade and maintenance. The outage will affect wireless services at UBC Vancouver, UBC Robson Square, and remotes sites where UBC managed wireless access points are installed, which include UBC teaching hospitals. More information can be found here:


Please contact the IT Service Centre at www.it.ubc.ca/helpdesk if you have any questions.

Unable to connect to ubcsecure?

Recent upgrades to our wireless network have resulted in some computers running older software, being unable to connect to UBC’s wireless networks.

If you’re unable to connect to ubcsecure, try connecting to ubcvisitor and then visit our website for more details:


The UBC Wireless network allows faculty, staff and students to connect to the internet on the UBC campus at high-speeds 24x7. Ubcsecure provides secure access using 802.11b/g/n and WPA2protocols.


Who can use this service?

ubcsecure is available free of charge for all UBC faculty, staff and students as well as guests and affiliates. A Campus-Wide Login account is required to access the ubcsecure network.

Appropriate Use

All clients must agree to abide by the Appropriate Use Policy

Technical Requirements

A computer with a compatible Wi-Fi card

Secure Wireless Network WPA Encryption Support

Starting August 15, 2011, UBC IT is removing support for WPA wireless encryption on the 'ubcsecure' wireless network due to the weaknesses in the WPA encryption protocol. All users on the 'ubcsecure' wireless network must now use WPA2 encryption. Users should run the Autoconnect Tool  to re-configure their 'ubcsecure' wireless network profile for WPA2 encryption, or follow the appropriate documentation below to manually re-configure the wireless network profile.

Getting Started

Further Information