This page includes a list of research-focused IT services that you may require while conducting research at UBC. If you ever need assistance, please reach out to us in one of the ways described below or directly at www.it.ubc.ca/helpdesk.
Data Management & Research Systems
High-Performance Computing
UBC’s Advanced Research Computing (ARC) team provides consultation, expertise and access to high-performance computing infrastructure and tools.
Research Information Systems (RISe)
RISe enables researchers and administrators to manage and track applications through to approval, certification and awarding of funds.
Cloud Computing
UBC’s ARC team can work with researchers to determine how cloud infrastructure, platforms and services can deliver effective tools and capabilities for their research.
Data Governance
Institutional data is a strategic asset for UBC. Read about the data governance program and the people involved to better understand how UBC is working to ensure data is managed and protected at UBC.
Research Data Management
The university offers numerous services and tools to support researchers with storage, access and preservation of data produced from a given investigation, including support for data management planning.
Sequencing and Bioinformatics Consortium
Providing state-of-the-art facilities, training and expert support for UBC and external partners with projects involving sequencing.
Information Security
Report an Incident
If you become aware of a privacy or information security incident contact security@ubc.ca.
Privacy and Information Security Training
Privacy & information security training is mandatory for those who use UBC Electronic Information and Systems.
Encryption Services
Encryption is available at no cost for the protection of confidential and sensitive UBC data stored on devices used by faculty or staff for university business. UBC policy requires that all mobile devices storing personal information must be encrypted.
Multi-factor Authentication (MFA)
Keep UBC information secure with multi-factor authentication.
Working Remotely
Setting yourself up for successful remote work doesn't have to be difficult. We've created a guide on what you'll need to work off-campus.
Work Tools
UBC Sockeye
UBC ARC Sockeye is a high-performance computing platform available to UBC researchers across all disciplines.
UBC Chinook
UBC ARC Chinook is a new object storage platform with an initial 5 PB of storage available to UBC researchers by application.
Wireless Access
Access the web on UBC's Secure Wireless network!
UBC Survey Tool
Create surveys with the UBC Survey Tool, a Canadian-hosted solution with enterprise features.
REDCap
The REDCap platform is a secure web application for building and managing research data collection instruments.
Software/Hardware
A variety of software and hardware are available free or at a discounted rate for the university community.
Workday
Workday is UBC's administrative system for managing HR and finance processes, and a gateway for employees to access their personal pay and tax information.
Contact Us
Need IT help? Contact us by phone at 604.822.2008 or submit a request at via our webform.
Page last updated on April 4, 2025