Changes coming to RelevantID on June 30, 2025.
Qualtrics® will be migrating to a new system for detecting fraudulent survey respondents, deprecating the current third-party integration with RelevantID. This change will happen June 30, 2025 and you may need to adjust some of your existing workflows due to this change.
If you have any configurations in Qualtrics based on the existing RelevantID embedded data fields (Q_RelevantIDDuplicate, Q_RelevantIDDuplicateScore, Q_RelevantIDFraudScore, Q_RelevantIDLastStartDate), we recommend replacing these by June 30, 2025. Configurations could include branch logic, workflows, data filters, and reports filters.
- The new system is already available and flagging responses using “Q_DuplicateRespondent”.
- Filters depending on the existing fields will still be functional for old responses, but newly recorded responses will not be included in such filters. Consider updating any filters used to detect duplicate responses with the old “Q_RelevantIDDuplicate” flag to also check for the new “Q_DuplicateRespondent” flag to detect duplicate responses detected by both the previous and the new implementation.
- Please note that the “Fraud Detection” score is being deprecated and will not be recorded for new responses.
The UBC Survey Tool is provided by Qualtrics. It is an easy-to-use, top-tier survey tool platform that offers a wide range of features. It complies with the BC Freedom of Information and Protection of Privacy Act (FIPPA) because the survey data is kept secure and is stored and backed up in Canada.
NOTE: If you use the UBC Survey Tool, your name will be available to other users of the tool. This feature is important to facilitate collaboration.
The UBC Survey Tool is available to all UBC faculty, staff, actively enrolled students, and sponsored guests with an active CWL account. Users can login at https://ubc.qualtrics.com with their CWL account to access the tool immediately.
Before accessing the UBC Survey Tool for the first time, it is important for you to read the Terms of Use.
Features and Benefits
- Over 100 question types to choose from
- Advanced branching and customization
- Extensive reporting and analytics
- Multi-channel distribution
- Compliant with BC Privacy laws and legislations
Requirements and Eligibility
The service is available to all UBC staff, faculty members, actively enrolled students and sponsored guests with an active CWL account. To sponsor a guest please visit the CWL site.
Price
The Survey Tool is available for active CWL account holders at no cost. Holders of basic CWL accounts are ineligible for this service.
Terms of Use
Learn More
Get Help
Support and resources are available via Qualtrics and UBC IT. Qualtrics offer 24/7 support to answer all your inquiries about the tool and guidance on how to construct your surveys. Contact UBC IT for account inquiries.
Qualtrics Support Centre RECOMMENDED | Log in with your CWL to the Support site
Qualtrics end-user support is available to all UBC staff, faculty and students with a UBC Survey Tool account:
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Qualtrics Online Resources RECOMMENDED | Log in with your CWL to the Online Training and Resources site
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Qualtrics Training | Training sessions are available to get you started on using Qualtrics. Visit the training section for more information |
UBC Brand Administrator(s) |
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UBC IT Service Centre Helpdesk |
For urgent issues, please contact us by phone at 604.822.2008 |
Learning Technology Hub Resources | The Learning Technology Hub staff, Learning Technology Rovers and other Instructional Support Staff in both campuses (including UBC Okanagan) are trained to help users on how to create their surveys and they know the basic functionality of the UBC Survey Tool. Visit https://lthub.ubc.ca/support/ for information for the Learning Technology Hub drop-in hours. UPDATE: The LT Hub will be offering Qualtrics studio sessions in the coming weeks/months. Join the Qualtrics studio to explore Qualtrics together and to receive support and guidance using this tool. |
Qualtrics Service Status | Visit https://qualtrics.com/status/ page for current status and service updates. Select the Canada region for Project Management, Survey Distribution and Survey Taking |