The Digital Experience Lab (DxL) has the mandate to help the IT organization safely experiment with artificial intelligence (AI) by testing and proving concepts with the intention to then scale those initiatives into future IT services. The goal is to realize value from investments in shaping…
Got an IT question? UBC faculty, staff and students can now ask a chatbot. The new feature appears on the lower right-hand side of every it.ubc.ca website page. Developed entirely in house by the UBC Digital Experience Lab (DxL) and IT Communications, it is UBC’s first home-grown public…
We're thrilled to share that Jennifer Burns, UBC’s Chief Information Officer and Associate Vice President UBC IT, has been recognized as CIO of the Year at the 2025 CUCCIO Awards. This award honours her visionary leadership, deep commitment to collaboration, and bold impact on UBC and the broader…
The AI Steering Committee was formed to examine the impact of AI tools, including generative AI tools, on pedagogy, academic practices, and administrative operations within a higher education context. The committee is tasked with developing recommendations for how UBC should address the…
We’re excited to announce the launch of the IT chatbot (beta) on it.ubc.ca. Developed by the Digital Experience Lab (DxL) with the UBC IT Communications Team, the chatbot is powered by generative AI. It’s part of our broader IT Website Refresh project, which focuses on improving digital access…
After leading a Hands-On Tines Technical Training Workshop at the BCNET conference this spring, Tom Power wasn't expecting lightning to strike twice. But when Tines, a platform used to automate security workflows, launched its second international "Spring Story" competition, Tom submitted an entry …
We’re thrilled to announce the integration of Copilot Chat into our Microsoft 365 suite of tools. Copilot Chat leverages advanced AI capabilities to assist you with your daily productivity tasks, providing real-time support and enhancing your collaborative experience across UBC. Introducing…
May is recognized across Canada as Asian Heritage Month, a time to honour the rich cultures, histories, and contributions of Canadians of Asian descent. For over two centuries, immigrants from East, South, Southeast, Western, and Central Asia have brought to Canada a vibrant diversity of languages,…
We’re excited to provide you with an update on our Microsoft 365 (M365) services at UBC. As we continue enhancing UBC’s transition to M365, here’s an overview of recent progress, challenges, and important updates to keep you informed. Student Email Migration – Mission Accomplished! Great…
We are excited to announce the launch of our newly refreshed UBC IT website! With a fresh, updated look and feel, this revamped site has been designed with improved usability and enhanced accessibility in mind, making it easier to navigate and find the information you need.This update is part of…
Page last updated on April 23, 2025