July 29, 2025
UBC Prepares to Launch SplashAccess for IoT Devices
UBC is moving toward a more secure and user-friendly way to connect smart devices on campus with the upcoming launch of SplashAccess...
News
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July 17, 2025Disability Pride Month: Embracing Diversity and Fostering Equity
July is Disability Pride Month, to celebrate the history, achievements, and experiences of the disability community. Disability isn’t caused by a person's diagnosis, but arises when environments, systems, or attitudes are inaccessible or inflexible.One in four working-age Canadians (27%) has…
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July 17, 2025Inside UBC’s Digital Experience Lab (DxL)
The Digital Experience Lab (DxL) has the mandate to help the IT organization safely experiment with artificial intelligence (AI) by testing and proving concepts with the intention to then scale those initiatives into future IT services. The goal is to realize value from investments in shaping…
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July 10, 2025UBC IT Launches AI Chatbot to Support IT Inquiries
Got an IT question? UBC faculty, staff and students can now ask a chatbot. The new feature appears on the lower right-hand side of every it.ubc.ca website page. Developed entirely in house by the UBC Digital Experience Lab (DxL) and IT Communications, it is UBC’s first home-grown public…
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June 26, 2025Jennifer Burns named 2025 CIO of the Year by CUCCIO!
We're thrilled to share that Jennifer Burns, UBC’s Chief Information Officer and Associate Vice President UBC IT, has been recognized as CIO of the Year at the 2025 CUCCIO Awards. This award honours her visionary leadership, deep commitment to collaboration, and bold impact on UBC and the broader…
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June 19, 2025AI Steering Committee Updates
The AI Steering Committee was formed to examine the impact of AI tools, including generative AI tools, on pedagogy, academic practices, and administrative operations within a higher education context. The committee is tasked with developing recommendations for how UBC should address the…
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June 11, 2025IT Chatbot now live in beta
We’re excited to announce the launch of the IT chatbot (beta) on it.ubc.ca. Developed by the Digital Experience Lab (DxL) with the UBC IT Communications Team, the chatbot is powered by generative AI. It’s part of our broader IT Website Refresh project, which focuses on improving digital access…
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June 11, 2025Tom Wins Twice: Automation, Collaboration, and a Ticket to New York
After leading a Hands-On Tines Technical Training Workshop at the BCNET conference this spring, Tom Power wasn't expecting lightning to strike twice. But when Tines, a platform used to automate security workflows, launched its second international "Spring Story" competition, Tom submitted an entry …
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June 4, 2025M365@UBC Now with Copilot Chat
We’re thrilled to announce the integration of Copilot Chat into our Microsoft 365 suite of tools. Copilot Chat leverages advanced AI capabilities to assist you with your daily productivity tasks, providing real-time support and enhancing your collaborative experience across UBC. Introducing…
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May 28, 2025Celebrating Asian Heritage Month: A conversation with Seena Zhang
May is recognized across Canada as Asian Heritage Month, a time to honour the rich cultures, histories, and contributions of Canadians of Asian descent. For over two centuries, immigrants from East, South, Southeast, Western, and Central Asia have brought to Canada a vibrant diversity of languages,…
