With a new academic year upon us, UBC offers helpful IT resources you may require for your studies at UBC: M365: Students are eligible for a Microsoft 365 subscription which includes the Microsoft Office Suite. Student email: Students are eligible to sign up for a @student.ubc.ca…
On August 27, 2025, UBC IT will introduce a recovery option for MFA access through the existing MFA Device Management Portal. This will enable users to securely restore their MFA access if they’ve lost or replaced their phone, without calling the IT Service Centre. This change is in direct…
The UBC Integrated Service Centre and the UBC Cybersecurity team are aware of recent news regarding a data breach involving Workday Community. Workday Community is Workday's official online platform where customers get support and access resources about Workday products. It is used only by staff…
We have some important updates to share with you as we continue our transition to the Microsoft 365 cloud environment.New M365 Portal & Teams ExperienceMicrosoft has refreshed the web experience when you reach portal.office.com, now called the Microsoft 365 Copilot Chat. Copilot Chat is easier…
We're in the final laps of the M365 Email migration project and have a lot to share. Below you'll find where we're at, what's changing, and what (if anything) you need to do. Thanks to everyone across UBC who helped us get this far.Exchange Online Migration: In the Home Stretch90% complete as of…
Whether you're trying to log into Canvas before class or open your FASmail after a vacation, we wanted to share a few quick fixes with you of the most common tech issues at UBC have quick fixes. We spoke with Dustin Gillis (Support Analyst I) from the ITSC to identify five of the most common ticket…
Each August, Pride Month invites us to honor the stories, courage, and everyday acts that make our communities stronger. This year, we're sharing the journey of Fernanda Alves: an advocate, mentor, and quiet force for inclusion at UBC. Originally from Florianópolis, Brazil, Fernanda moved to…
UBC is moving toward a more secure and user-friendly way to connect smart devices on campus with the upcoming launch of SplashAccess...
July is Disability Pride Month, to celebrate the history, achievements, and experiences of the disability community. Disability isn’t caused by a person's diagnosis, but arises when environments, systems, or attitudes are inaccessible or inflexible.One in four working-age Canadians (27%) has…
The Digital Experience Lab (DxL) has the mandate to help the IT organization safely experiment with artificial intelligence (AI) by testing and proving concepts with the intention to then scale those initiatives into future IT services. The goal is to realize value from investments in shaping…
Page last updated on April 23, 2025