M365@UBC Latest Updates

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May 21, 2025

We’re excited to provide you with an update on our Microsoft 365 (M365) services at UBC. As we continue enhancing UBC’s transition to M365, here’s an overview of recent progress, challenges, and important updates to keep you informed. 

Student Email Migration – Mission Accomplished! 

Great news! Our student email migration project has successfully transitioned over 70,000 student accounts to Microsoft Exchange Online, smoothly and without any major issues. This large-scale initiative required careful planning and communication, and we appreciate the collaboration from everyone involved. 

Exchange Online Migration – Nearing Completion 

We've reached a major milestone with 29,375 user mailboxes successfully migrated to Exchange Online, and another 1,215 mailboxes scheduled shortly. While substantial progress has been made, 8,606 mailboxes still remain. Our team continues to tackle this complex migration process diligently, ensuring minimal disruption for users. Thanks for your ongoing patience and cooperation! 

Storage Quota Challenges – Your Help Needed 

Microsoft has recently made some significant changes to the storage limits of all Microsoft 365 Education tenants. As a result, UBC’s M365 environment now has a pooled storage limit that is tied to the number of licenses purchased. UBC, along with many other Universities across Canada and the US, are looking at options for managing usage in the M365 tenant. How You Can Help: Faculty and staff are kindly asked to proactively clean up files and emails, removing unnecessary data according to UBC’s retention guidelines. Your immediate action will greatly assist in managing storage efficiently and maintaining optimal system performance. 

Licensing Adjustments – Successfully Completed 

We've completed the critical task of reassigning approximately 4,500 licenses from A3 to A1 for service workers and unpaid clinical faculty. The licensing changes required Workday integration, automation, thorough testing and coordination, and we’re happy to report this was accomplished successfully with minimal impact to users. 

Join Our Upcoming Productivity Training 

Enhance your collaboration and productivity with Microsoft 365 tools by attending our next training session scheduled for June 11, 2025. Learn practical tips for Outlook, Teams, OneDrive, and more. 

Thank you for your continued support as we navigate these improvements. We appreciate your patience, collaboration, and proactive engagement with these important initiatives. 

For ongoing updates and resources, visit the M365@UBC website. 

Page last updated on May 21, 2025


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