Intermittent CWL Login Issues August 28, 2025, 10:00 PT

August 28, 2025

Aug 28, 14:20 PDT
Update - Some users may be experiencing issues with logging into services with their Campus Wide Login. UBC IT is continuing to investigate the issue. If you are experiencing issues with logging in with your CWL, please update your password at www.myaccount.ubc.ca, and try logging in again. For further assistance, please contact the UBC IT Service Centre.

The next update is scheduled for 15:45 PT.

Aug 28, 13:16 PDT
Identified - Some users may be experiencing issues with logging into services with their Campus Wide Login. UBC IT is continuing to investigate the issue. If you are experiencing issues with logging in with your CWL, please update your password at www.myaccount.ubc.ca, and try logging in again. For further assistance, please contact the UBC IT Service Centre.

The next update is scheduled for 14:30 PT.

Aug 28, 11:49 PDT
Update - Some users may still be experiencing issues with logging in to services. If you are still unable to login, please change your password at www.myaccount.ubc.ca and try again. For further assistance, please contact the IT Service Centre.

Aug 28, 11:14 PDT
Monitoring - Some users may have experience intermittent issues with logging in with their CWL accounts. The issue has since been fixed by UBC IT technicians. If you were unable to login this morning, please try to login again.

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Page last updated on August 28, 2025


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