Feb 13, 14:02 PST
Resolved - This incident has been resolved.
Feb 7, 10:05 PST
Update - Technicians are making progress on resolving the issue. Another update will be provided this afternoon. Thank you for your patience.
Feb 6, 10:22 PST
Investigating - We are aware of sporadic issue with MyVPN service, where the multi-factor authentication prompt is slow to arrive, causing the connection attempt to time out.
In all instances, a second attempt to connect to MyVPN will resolve the issue.
If you experience repeated issues trying to connect to MyVPN, please contact the Okanagan Service Desk at x7-9000 (250-807-9000).
Technicians are investigating and an update will provided when more information is available.