UBC Vancouver Network Intermittent Download Issues, April 11, 2025, 12:00 PT

June 3, 2025
By thing1

Jun 3, 13:11 PDT
Resolved - Adjustments were made to the firewall based on Cisco's recommendations. The download issue has been resolved.

Apr 11, 17:15 PDT
Investigating - UBC Vancouver Network Intermittent Download Issues, April 11, 2025, 12:00 PT

Some users are reporting intermittent issues with downloading large files on UBC Vancouver networks. In some cases downloads may just stop mid-download, and not complete.

UBC IT technicians are still investigating. Anyone encountering this problem can try using the resume/restart download functionality within the web browsers to work around the issue (if the browser has this option).

The next update will be at 08:00 PT on April 14.

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Page last updated on June 3, 2025

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