Mar 6, 18:55 PST
Completed - The scheduled maintenance has been completed.
Mar 6, 16:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 11:15 PST
Update - We will be undergoing scheduled maintenance during this time.
Mar 6, 11:14 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 27, 15:46 PST
Scheduled - PostgreSQL PHUB RDS upgrade from v12 to v15.
Maintenance will be performed after hours in the higher environment to minimize any potential impacts.
Planned Outage:
PHUB RDS PRD Environment (March 06, 2025, 16:30-20:30 PT)
How does this impact you?
There may be interruptions or outages to ALL Enterprise services for up to 3 hours while updates are performed. Specifically, ALL PHUB Read-Write (RW) API services will experience an interruption for 60 to 90 minutes during the upgrade.
Impacted Applications:
Upstream/Downstream apps:
All ECO applications listed - here
Workday
Admissions (ADM, XAMs, SRAS, GGIX, GRA-SITS)
Lifelong Learning Information System (LLIS)
External Student (ASMT)
APPIAN (appian-web-adhoc-communications
LFSM adapter
Asset, Inventory, Maintenance—Planon (EMMS)
IDM Services (IDBK) Broker:
Applicant Service Centre (ASC)
UNI CRM
CWL Account Upgrader (CWLU)
Science One
UBC Student Housing and Community Services myAccount (including UBC Card)
Vidcruiter
Students, applicants, alumni, affiliated college students
LLIS learners
1) Authentication access:
2) CWL Account creation via CWLU:
IAM Services:
IAM APIs maybe impacted. This change is not only for web applications.
All APIs including IAM apps related may be impacted
All IAM related processes may be impacted including DeDupe
Broker (IDBK) and the associated IDBK - Clients on realm idb0.
What do you need to do?
No action is required from end-users or stakeholders during the upgrade process. The technical team will handle the upgrade.
All API services will recover and process data once the service is restored.
Questions?
For any questions or concerns, please email Stacey Nguyen Clarke (stacey.nguyenclarke@ubc.ca) and/or Dang, Doreen (doreen.dang@ubc.ca)