Mar 7, 14:18 PST
Resolved - This incident has been resolved.
Mar 3, 12:18 PST
Update - The fix for the attachment download and preview issue in Outlook on the Web continues to roll out. We expect the resolution to be fully complete by the vendor’s next scheduled update.
Next update by: Wednesday, March 5, 2025 at 11:30 AM PST
Feb 28, 19:15 PST
Update - The fix has reached nearly all affected users, with additional ones being addressed throughout the weekend.
Next update by: Monday 2:00 PM PST
Feb 27, 21:26 PST
Update - Most users impacted by the attachment download and preview issue in Outlook on the Web should now see it resolved, with the fix continuing to roll out. Next update by 13:30 PT.
Feb 27, 12:32 PST
Identified - Some users who have migrated to Exchange Online and use Outlook on the web (outlook.office.com) may have trouble downloading or previewing attachments. Microsoft is aware of the issue and a fix is being implemented.
Next update: 5:30 PM PST