May 5, 18:08 PDT
Resolved - The Intermittent FASmail access issue has been resolved.
May 5, 15:49 PDT
Update - The service has been restored. UBC IT technicians continue to monitor for further issues.
The next update will be provided at 17:00 PT.
May 5, 15:07 PDT
Monitoring - Our team is continuing to work on the issue and services are being restored. Users can try to login to their FASmail via mail.ubc.ca and/or restart Outlook. UBC IT technicians continue to monitor the service.
The next update will be provided at 15:45 PT.
May 5, 14:28 PDT
Investigating - We are aware of intermittent issues affecting access to mail.ubc.ca for some users and administrators. Our technical team is actively investigating the cause and working to restore full access as quickly as possible