Issues with TouchNet PROD & TEST sites October 7, 2025 10:00 PT

October 7, 2025
By thing1

Oct 7, 10:40 PDT
Resolved - Issue has been resolved. If further issues please contact DPP Support at dpp.support@ubc.ca

Oct 7, 10:03 PDT
Investigating - TouchNet PROD & TEST sites are currently experiencing issues loading. Digital Payments Program Support has contacted the vendor and will provide updates.

Read More

Explore other articles

  3. December 2, 2025

    Learner Management (ODMT) Outage December 2, 2025 15:00-17:30

    THIS IS A SCHEDULED EVENT Dec 2, 15:00 - 17:30 PSTNov 28, 16:18 PSTScheduled - Please be advised that the UBC Official Documents Tool (ODMT) will be unavailable on Tuesday, December 2, 2025, from 15:00 - 17:30 PT to implement a system update. There will be a 60-minute outage within this window. …

    Learn more

Page last updated on October 7, 2025

UBC Information Technology

6356 Agricultural Rd
Vancouver, BC Canada
V6T 1Z2

Related Sites

Need Help?

UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Bluesky The logo for the Bluesky social media service. Bookmark A bookmark in a book. Browser A web browser window. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Time A clock. Chats Two speech clouds. E-commerce Cart A shopping cart. Facebook The logo for the Facebook social media service. Help A question mark in a circle. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Pencil A pencil indicating that this is editable. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Arrow indicating share action A directional arrow. Speech Bubble A speech bubble. Star An outline of a star. Twitter / X The logo for the X (aka, Twitter) social media service. User A silhouette of a person. Vimeo The logo for the Vimeo video sharing service. Youtube The logo for the YouTube video sharing service.