UBC Software Portal Unavailable September 19, 2025 15:00

September 22, 2025
By thing1

Sep 22, 13:07 PDT
Resolved - This incident has been resolved.

Sep 19, 15:21 PDT
Investigating - The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. Users will not able to login using OnTheHub login page, even with the correct CWL credentials.

UBC IT technicians are investigating.

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Page last updated on September 22, 2025

UBC Information Technology

6356 Agricultural Rd
Vancouver, BC Canada
V6T 1Z2

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