Voice Requests - Using the New UBC IT Billing System

Training

The tutorials below provide an overview of how to perform day-to-day tasks within the new Pinnacle Portal. If you require further assistance or have questions, please call 604-822-2555 or submit a request through the UBC IT Contact Form.

Pinnacle Guide for Voice Administrators

Use the Pinnacle - DVA Manual - Phone Orders to learn how to place common phone requests, such as phone adds, moves, and feature changes through the UBC IT Billing System. 

Pinnacle Move/Add/Changes

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Pinnacle Adding Services and Subscribers

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Pinnacle Billing

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Pinnacle Navigation

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