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Events

Overview

UBC IT Audio Visual Services Events and Rentals is your on-campus resource for all of your events audio visual needs. We aim to provide a high quality and comprehensive service for your event, regardless of whether it is big or small. From a simple equipment rental to meetings, cocktail receptions and right up to multi-day, multi-venue conferences, our event specialists are on-hand to guide you through the process of providing top-notch audio visual support for your event. We also provide support for mobile video-conferencing solutions and event capture/recording.


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Getting Started

  • To begin planning for your event, contact us at av.helpdesk@ubc.ca or (604) 822-7956

DirectNet

Overview

DirectNet is a high-speed network connectivity service available on the UBC campus.

It is an affordable solution for an on-campus commercial or departmental user who are not part of an existing larger campus network. DirectNet allows unlimited, 24/7 access to the campus network and the internet, without the hassles of dialing in and the frustrations of slow download speeds.


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Advanced Research Computing

Overview

The Advanced Research Computing (ARC) team, part of the Vice-President, Research and Innovation portfolio, supports the high-performance computing and data management needs of researchers at UBC Vancouver and UBC Okanagan. ARC’s experienced, dedicated team provides consultation, expertise and access to digital research infrastructure for research in any discipline.


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Workday (HR, Finance, Payroll and Student Information System)

Overview

Workday is UBC’s human resource (HR), finance, payroll operations and student information system. All UBC employees – faculty, staff and student employees – use Workday for personal tasks related to their position (e.g. view payslip, submit vacation request). Some also use Workday as part of their job at UBC (e.g. run reports, post a job, pay an invoice, move a student off a waitlist).

UBC students use Workday to manage their academic journey, from course registration to graduation.

Workday is managed by the Integrated Service Centre (ISC).


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Network Time Protocol

Overview

Network Time Protocol (NTP) is designed to synchronize clocks across different computers, ensuring accurate and consistent timekeeping over the internet and other networks. By checking the time with trusted sources like atomic clocks and adjusting for transmission delays, NTP achieves high precision, often within a few milliseconds. In 2024 the Network Infrastructure team commissioned two new dedicated stratum 1 NTP servers. One at the Point Grey campus and the other at the Okanagan campus.


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Mail Sentry

Overview

To improve visibility into the messages that have been filtered and quarantined by the mail-relays, the UBC IT Collaboration Services and Cybersecurity teams have developed the Mail Sentry service.  Mail Sentry allows subscribers to log in and view quarantined messages, as well as set up email notifications for when messages are caught. 


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Windows 11 Upgrades

Overview

Microsoft has announced the end-of-life date for Windows 10 as of October 14, 2025. After this date, no further feature updates or security patches will be available for Windows 10. Moving to Windows 11 will ensure that all devices comply with UBC’s Information Security Standard U7, ensuring devices are running a supported version of an operating system which continues to receive security updates.  


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Support

  • Step by Step Instructions on how to install the Windows 11 Upgrade using the Software Center:


Robotic Process Automation (RPA)

Overview

The Automation Solution Delivery Centre specializes in Robotic Process Automation (RPA), technology designed to streamline and automate repetitive business processes. It is software used to automate routine, rule-based and repetitive tasks in business processes. It involves the use of software robots, or "bots", that can mimic and execute tasks that are typically performed by humans interacting with digital systems.


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Microsoft Whiteboard

Overview

UBC is building a foundation to introduce a suite of Microsoft 365 (M365) apps into our technology environment.


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Hybrid Cloud Service

Overview

The Hybrid Cloud Service allows the university community to use public cloud services through a broker service delivery model, providing a consistent user experience.


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