UBC IT offers support in the design, deployment, and management of Agentic AI systems. Agentic AI can streamline tasks and enhance service delivery by completing complex multi-step tasks. While traditional AI assistants require prompts, agentic AI solutions can plan, reason, and complete complex workflows with minimal human intervention. Agents can be part of an enterprise system, or developed for unique use cases.
UBC IT provides expertise throughout the lifecycle of these solutions, from identifying suitable use cases and solution design to implementation, security review, ongoing monitoring, and operational support. The service enables units and departments to enhance service delivery, reduce repetitive work, and allows staff to focus on higher-value activities.
Features and Benefits
Benefits of this service:
Automation of repetitive and time-consuming business processes
Automation of complex, multi-step workflows
Improved service delivery with faster response times
Tailored AI solutions that address department-specific needs
Reduced administrative workload while maintaining appropriate human oversight
AI solutions aligned with UBC standards for security, governance, and responsible use
Requirements and Eligibility
Eligibility is limited to:
UBC faculty and staff
Sign-up Requirements:
A clear understanding of business needs and user requirements
Technical requirements are specific to each project, determined in conjunction with UBC IT
Price
Cost for this service is determined in conjunction with business needs
Learn More
To learn more, visit https://cio.ubc.ca/tech-labs/digital-experience-lab
Getting Started
To get started with an Agentic AI project with UBC IT, email us at: ai.it@ubc.ca
Get Help
For Agentic AI, UBC IT supports:
Use case assessment and consultation
Solution options and design
Deployment and implementation
Guidance on responsible AI practices
Security, privacy, and compliance reviews
Operations and lifecycle management
For assistance, please contact ai.it@ubc.ca