Firewall Management Solution

The Firewall Management Solution helps to manage virtual firewall contexts, providing policy and configuration auditing, compliance, change control, automation, risk mitigation, and optimization.

Please note that this service is not for the creation of new firewalls. Please click here for that information.  

Features and Benefits

Feature 

      Benefits 

Proper Firewall Configuration 

UBC ISS M10, Section 4 

  • Helps auditing virtual firewall contexts as per the security requirements 

Firewall Management 

  • Firewall Rule Management: create, modify, and optimize rules to ensure security and performance 

  • Rule Analysis: identify and eliminate unused, redundant, or overly permissive rules to optimize configurations 

  • Change Management: process and track changes to configuration with automated impact analysis and approval 

 

Policy Compliance 

  • Policy monitoring: monitor firewall and security policies to ensure compliance with internal standards 
  • Regulatory Requirements: generate reports tailored to specific frameworks, such as PCI 

Risk and Vulnerability Management 

 

  • Risk Analysis: assess and quantify security risks based on current configurations, policies and vulnerabilities 
  • Vulnerability Scanning: perform vulnerability scans to identify and address potential risks within the network 

Performance Optimization 

 

  • Policy Optimization Recommendations: receive automated recommendations for security policies to improve efficiency and reduce complexities  

Compliance and Audit Reporting 

 

  • Compliance Reports: generate reports for specific requirements (e.g. PCI) or internal security standards. E.g.; on demand, weekly or monthly reports 
  • Audit Trail: details of all changes made to configurations  

Self-Service Options 

 

  • Change Request Submission: submit and track change requests directly through the self-service portal for any firewall requests/changes 
  • Knowledge Base Access: access to a detailed knowledge base with documentation, tutorials and best practices 

Self-Service Policy Management  

 

  • Rule Creation and Modification: users can create and modify rules through an interface, streamlining the process 
  •  Rule Review and Approval Workflow: built in workflows allow users to submit changes for review and approval, ensuring there is proper oversight and compliance 

Automated Rule Recertification 

 

  • Self-Service Rule Recertification: users can revalidate firewall rules on a scheduled basis, ensuring that all rules are still necessary without requiring manual reviews  
  • Rule Usage Analysis: provide users with data on rule usage (hit count) helping to identify and remove redundant or unused rules 

 

Change Management 

 

  • Change Request Submission: users can submit changes directly through the self-service portal, ensuring that all changes are documented and approved 

 

 

Service Availability 

  • 24/7 

Support Availability 

  • Regular business hours, critical incident response available after-hours 

Requirements and Eligibility

UBC Network and System Administrators can request this service. Any department that owns and manages UBC Virtual Firewalls has to use this service. 

Price

No cost 

Learn More

For onboarding, support or more information about this service, please submit your request using the Request Firewall Management Onboarding web form in the UBC Self Service Portal. Support is provided during regular business hours. 

Page last updated on May 4, 2026


UBC Crest The official logo of the University of British Columbia. Urgent Message An exclamation mark in a speech bubble. Bluesky The logo for the Bluesky social media service. Bookmark A bookmark in a book. Browser A web browser window. Caret An arrowhead indicating direction. Arrow An arrow indicating direction. Arrow in Circle An arrow indicating direction. Arrow in Circle An arrow indicating direction. Time A clock. Chats Two speech clouds. E-commerce Cart A shopping cart. Facebook The logo for the Facebook social media service. Help A question mark in a circle. Home A house in silhouette. Information The letter 'i' in a circle. Instagram The logo for the Instagram social media service. Linkedin The logo for the LinkedIn social media service. Location Pin A map location pin. Mail An envelope. Menu Three horizontal lines indicating a menu. Minus A minus sign. Pencil A pencil indicating that this is editable. Telephone An antique telephone. Play A media play button. Plus A plus symbol indicating more or the ability to add. Search A magnifying glass. Settings A single gear. Arrow indicating share action A directional arrow. Speech Bubble A speech bubble. Star An outline of a star. Twitter / X The logo for the X (aka, Twitter) social media service. User A silhouette of a person. Vimeo The logo for the Vimeo video sharing service. Youtube The logo for the YouTube video sharing service.