Adobe Products

Adobe Products (Adobe Creative Cloud and Adobe Pro DC) are available to UBC Staff and Faculty at no cost and are to be used to conduct university business.

Note: Contractors are not eligible for this service.

To view the list of available applications and services as part of your Adobe license, please visit

The following applications and services are not included in UBC’s license agreement:

  • Acrobat Sign
  • Adobe Portfolio
  • Community
  • Lightroom Web
  • PDF Services
  • PhoneGap Build
  • Publish Online
  • Publish Services
  • Story Plus
  • Team Projects

Please note: Acrobat Sign is no longer available as part of UBC’s Adobe licenses as of October 26, 2023.


Getting Started

As UBC has a limited number of Adobe licenses, please order either Acrobat Professional DC or Adobe Creative Cloud software licenses based on your needs.

License Renewal Policy

To follow license management best practices and to ensures licenses are only issued to active users, UBC has a license renewal policy for Adobe products. Please review the renewal policy for each product:

  • Adobe Acrobat
    License to be renewed once a year
  • Adobe Creative Cloud for Faculty
    License to be renewed once a year (on December 19)
  • Adobe Creative Cloud for Staff
    License to be renewed once every three months.


How to Sign Up for Adobe Subscription

Please refer to the step by step instructions in our Knowledge Base:


For Windows Users

Adobe CC Installation
Adobe Acrobat Installation


For Mac Users

Adobe Acrobat & CC Installation


How to Renew Adobe Subscription

The renewal process is the same as sign-up. Please renew your license at the UBC Software Portal. Refer to the video in "How to Sign Up for Adobe Subscription" or the step by step instructions in our Knowledge Base.

Further Information


Please contact the IT Service Centre for support.