Setting Up UBC Student & Alumni Email Using ActiveSync on Android OS

This document explains how to configure Android with your Student & Alumni Email account to access your calendar, contacts, and mail.

Important Notes:

  • UBC IT does not provide support for Android device setup/installation. This document is provided as a general reference only.
  • The Student & Alumni Email mailbox service will not enforce the mobile device policy referenced in the UBC Information Security Policy, Standards and Resources (Standard # 7, Securing Computing and Mobile Storage Devices/Media).
    • Android OS automatically enforces certain default Exchange security measures, including a mandatory 5-digit PIN or password lock. From the Outlook Web App, you may also perform a remote wipe which will remotely delete all data on your Android device.
    • For more information about security features on your Android device, please see the Android Security Features section below.
  1. Go to Settings > Accounts > Add Account
  2. Select Microsoft Exchange

  3. Enter in your account information with the following details:

    1. In the Email Address field, type in your Student & Alumni Email address
    2. In the Password field, type in your CWL password
  4. Click on Manual Setup
  5. In the Exchange Server Settings page, fill it in with the following information:

    1. In the Email address field, type in your Student & Alumni Email address
    2. In the Domain\username field, type in EAD\CWL.stu (where CWL is your CWL username; make sure you include .stu at the end of your username)
    3. In the Password field, type in your CWL password
    4. In the Exchange server field, type in
    5. Make sure User secure connection (SSL) is checked
  6. Click Next
  7. A pop up will come up asking to "Apply security settings?", click Apply

  8. You will now be presented with different synchronization options for your device and Student & Alumni Email. Select the options you prefer, and click Done when finished

  9. To complete your account setup, you will be asked to enter the Account name. Enter in your Student & Alumni Email address and tap Done when finished

  10. Your Android device is now configured for Student & Alumni Email

Android Security Features
By default, Android OS will enable certain security features to protect your data (Exchange account information). This will include enforcing a lockscreen PIN or password as well as remote wipe.
In the Activate device administrator screen, you will see the follow items:

  • Erase all data
    Erase the phone's data without warning, by performing a factory data reset
    • This security feature is directly used by the Microsoft Exchange 2010 Server security feature to allow the account owner to remotely wipe their Android device from within the Outlook Web App.
  • Set password rules
    Control the length and the characters allowed in screen-unlock passwords
    • This security feature requires the user to use a 5-digit PIN code or password protected lockscreen.
  • Monitor screen-unlock attempts
    Monitor the number of incorrect passwords entered when unlocking the screen, and lock the phone or erase all the phone's data if too many incorrect passwords are entered
    • This is an enforcement of the Erase all data and Set password rules security features above. If an incorrect PIN code or password has been entered 10 consecutive times, the Android device will automatically erase all data
  • Lock the screen
    Control how and when the screen locks
    • This is an enforcement of the Set password rules security feature