Quick Dialing Guide

5-digit Dialing Across UBC

5-digit dialing is enabled across all UBC campuses. This means not only can you reach your colleagues in Vancouver using their 5-digit locals, but you can also correspond with UBC Okanagan without incurring long distance charges.

Dial the last five digits of the campus phone number you're trying to reach eg: If you are dialing someone whose local is 604-822-1234, you can simply dial 2-1234 (assuming you are dialing from a UBC phone)

Dialing Off Campus

Dial 9 + Phone Number

Long Distance Dialing

If your phone allows long distance calls, you can make long distance call using the following instructions:

Within North America:

  • Dial 8 + 1 + Area Code + Phone Number

International Calls:

  • Dial 8 + 011 + Country Code + City Code + Phone Number

If using a Long Distance Authorization code on a TDM phone (not VG350):

  • Dial *55 + Authorization code, then proceed with the applicable dialing technique listed above

If using a Long Distance Authorization code on a Cisco VoIP phone:

  • For long distance within North America:
    • Dial: *63 + 1 + Area Code + Phone Number
      • If on a VoIP phone, screen will prompt you to enter the Authorization Code
      • If on a TDM set connected to the VG350, you will hear two quick beeps
    • Dial: 6 digit PBN + "#"
    • Then the call will automatically connect
  • For International calls:
    • Dial: *63 + 011 + Country Code + City Code + Phone Number + "#"
      • If on a VoIP set, the screen will prompt you to enter the Authorization Code
      • If on a TDM set connected to the VG350, you will hear two quick beeps
    • Dial: 6 digit PBN + "#"
    • Then the call will automatically connect

Accessing Your Mailbox

Looking for information about the new Voice Mail service? UBC IT is deploying a new voice mail system for the university. If you have been migrated to the new voice mail system, please navigate to the Voice Mail Upgrade Project page for information and how-to guides.

On Campus (from your telephone)

  1. Dial 2-2010
  2. Enter voicemail password when prompted

If you are accessing your mailbox for the first time, your temporary password will have been given to you by your Departmental Voice Administrator. 

On Campus (from another telephone)

  1. Dial 2-2010
  2. Press * + enter your local
  3. Enter voicemail password when prompted

Off Campus

  1. Dial 604-822-2010
  2. Enter your local
  3. Enter voicemail password when prompted