Using the 3904 Multi Line Phone

ON HOOK DIALING

To  place a call leaving your hands free

  • Leave handset in cradle
  • Press a free line (lamp not glowing)
  • Dial the required number — you will hear ringing or busy signal through the speaker
  • Called party answers — their voice is heard through the speaker
  • Lift handset to speak
  • To disconnect from a busy or unanswered call press the "GOODBYE" key or "RING AGAIN"

CALL FORWARD

Route your calls to another telephone line

  • Press the forward key
  • Enter 5 digit number of phone to be forwarded to
  • Press the forward key

To cancel call forward

  • Press the forward key

CALL PICK-UP

To answer a call in your own Call Pick-up group

  • Lift handset
  • Press "CALL PICK-UP"

To answer an incoming call in another Call Pick-up group

  • Lift handset
  • Press "GROUP PICK-UP"
  • dial the Pick-up Group number of the telephone that is ringing

CALL TRANSFER

To transfer a call from your phone to another local

  • Press "TRANSFER" key
  • Dial 5 digit local
  • If local answers —
    • press ""SWAP key to switch between talking with the original caller and new caller
    • advise of transfer and press "CONNECT"
  • If local is busy or no answer -
  • press "GOODBYE" key
  • Press "LINE" key with the flashing icon to return to the caller

CONFERENCE

To include five other lines in your conversation (two of which can be outside lines)

  • Press "CONFERENCE" while you are on a call
  • the current party is put on hold and you receive a dial tone
  • Dial desired number to add to conference
  • If dialled number answers -
    • Press "SWAP" to switch between original caller and new caller
    • Press "CONNECT" key to complete the conference
  • If dialed number is busy or doesn’t answer -
    • press "GOODBYE" key
    • Press "LINE" key with the flashing icon to return to the caller
  • Repeat above steps for each added party

RING AGAIN

- when a campus local you dial is busy, ring again notifies you when the line is free and will automatically connect you

  • You dial a local and get a busy signal or no answer
  • Press "RING AGAIN" key
  • Hang up — normal telephone use may now be resumed
  • When your phone and the busy local are free or the person has re-used their set, you will hear the Ring Again tone

To call a Ring Again party when you receive notification

  • Lift handset
  • Press "RING CALL" key to automatically dial the campus local

To cancel Ring Again before notification

  • Press "CANCEL RING AGAIN"

SPEED CALL

- using pre-stored numbers for automatic dialing

Controller - to program a frequently called number

  • Press "SPEED CALL CONTROLLER" - the screen will prompt you for an entry
  • Enter speed call entry number (1, 2 or 3 digits)
  • Enter phone number to be programmed
  • Press "OK" to save the code and phone number

User

  • Lift handset
  • Press "SPEED CALL CONTROLLER" or "SPEED CALL USER"
  • Enter speed call entry code (1, 2 or 3 digits)
  • The number is automatically dialed

LAST NUMBER REDIAL

To  automatically redial last number

  • Lift handset
  • press "LINE" key

Optionally, to use the Last Number Redial on a handsfree call

  • press a "LINE" key twice. The last number dialled is automatically redialled.
This page was last updated on Thu, 07/08/2021 - 10:09