Using the 8004 VoIP Single Line Phone

(Notes: for campus users, excl. UBC Hospital users)

Online Documentation

Call Forward

Route your calls to another Internal telephone line

 

  • Lift the handset
  • Enter access code #3
  • Enter 5 digit number of phone to be forwarded to
  • Replace handset

Route your calls to another External telephone line

  • Lift the handset
  • Enter access code #3
  • Enter 9 + full ten digit phone number
  • Hang up

Call Forward to Voice Mail

  • Lift the handset of your phone
  • Enter access code #1
  • Hang up

To cancel call forward

  • Lift handset of your own phone
  • Enter access code #4
  • Replace handset

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Call Pickup

To answer another ringing phone in your group

  • Lift handset
  • Enter access code #2
  • Incoming call is immediately presented to your local

Last Number Redial

To redial the last number called

  • Lift handset
  • Enter access code #*

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Long Distance Calls using a PBN

For long distance within North America:

Dial: *63 + 1 + Area Code + Phone Number

  • You will hear two quick beeps

Dial: 6 digit PBN + "#"

Then the call will automatically connect.

For International Calls:

Dial *63 + International Code + Number you with to call + # (example: *63 + 011 + 85212323213 + #)

  • You will hear two quick beeps

Dial the six digit PBN code + #

Then the call will automatically connect.

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Speed Dial to Voice Mail

  • Lift handset
  • Dial *1
  • Hang up

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Page last updated on April 7, 2025


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