Using the 9316 Single Line Phone

(Note: for UBC Hospital users)

CALL FORWARD

Route your calls to another telephone line

  • Campus Numbers
    • Lift the handset
    • Enter access code # 1
    • Enter 5 digit number of phone to be forwarded to
    • Replace handset
  • Off-campus Numbers
    • Lift the handset
    • Enter access code # 1
    • Enter 9 and 10 digit number of phone to be forwarded to
    • Replace handset
      Note: only telephone numbers preceded by 604 & 778 can be forwarded to

To cancel call forward

  • Lift handset of your own phone
  • Enter access code # 1
  • Replace handset

CALL PICKUP

To answer another ringing phone in your group

  • Lift handset
  • Enter access code # 113
  • Incoming call is immediately presented to your local

CALL TRANSFER

To transfer a call from your phone to another local

  • Press "LINK" key or switchhook - listen for 3 quick beeps and dial tone
  • Enter 5 digit local
  • If local answers - advise of transfer and replace handset
  • If local is busy or no answer - press "LINK" key or switchhook and original party is returned

CONFERENCE

You are on a call and want to include a third party into your conversation (maximum 6 parties, internal or external)

  • Press "LINK" key or switchhook (puts original call on hold)
  • Listen for 3 quick beeps and dial tone
  • Enter third party number of person you want to include in conference call
  • After third party answers, (you may speak privately) press "LINK" key or switchook to include original party

HOLD

To put a call on hold

  • Press "LINK" key or switchhook - listen for 3 quick beeps and dial tone
  • Enter access code # 4
  • Phone rings every minute indicating call is on hold
  • To retrieve call, press "LINK" key

RING AGAIN

When a campus local you dial is busy, ring again notifies you when the line is free and will automatically connect you

  • You dial a local and get a busy signal
  • Press "LINK" key or switchhook - listen for 3 quick beeps and dial tone
  • Enter access code 1 1 1
  • Hang up - normal telephone use may now be resumed
  • When your phone and the busy local are free, you will hear short rings
  • Lift handset within 6 seconds (or call will be cancelled)
  • You are now connected to the available local

To cancel ring again

  • Lift handset
  • Enter access code 1 1 2

LAST NUMBER REDIAL

To redial the last number called

  • Lift handset
  • Enter access code 1 1 7 8

SPEED CALL

This feature provides automatic dialing of frequently called numbers. Designated controller stations program the numbers into the system. Assigned user stations may then use these numbers by dialing 1 or 2 digits.

Controller - to program a frequently called number

  • Lift handset
  • Enter the access code # 2
  • Enter speed call entry number (1 or 2 digits)
  • Enter number to be programmed
  • Replace handset
  • To program additional numbers or to change a number repeat steps

User

  • Lift handset
  • Enter access code # 3
  • Enter speed call entry code (1 or 2 digits)
  • The number is automatically dialed

STORED NUMBER REDIAL

To store a number for future redial when the number is busy or not answered

  • Press "LINK" or switchhook - listen for 3 quick beeps and dial tone
  • Enter access code 1 1 7 8
  • Replace handset

To redial stored number

  • Lift handset
  • Enter access code 1 1 7 9
  • Stored number is automatically dialed

You may store a number without calling it first

  • Lift handset
  • Enter access code 1 1 7 8 and the number you wish to store

This page was last updated on Wed, 07/07/2021 - 11:00