Voice Mail Commands

To access the UBC voice mail system

  1. From your campus phone
    • dial 2.2010
    • enter: password
  2. From another campus phone
    • dial 2.2010
    • enter:#  plus your mailbox number plus password
  3. From off-campus
    • dial 604.822.2010
    • enter #  plus your mailbox number plus password

Touchtone Interface

From the Main Menu
You can press:

  • 1 - Voice Mail
  • 4 - Find a Contact,
  • 5 - Compose a Voice Message
  • 6 - Personal Options
  • 0 - Repeat Menu

If you select Voice Mail, voice mail messages are played, with "from" and "date" indicated.

If you select Personal Options
You can press:

  • 1 - Turn On/Off Telephone Out of Office Status
  • 2 - Record Greetings
  • 3 - Change PIN
  • 4 - Use the Touchtone or Voice Interface
  • 5 - Set Local Time Zone
  • 6 - Use 12- or 24-Hour Time Format
  • * - Return to Main Menu
  • 0 - Repeat This Menu

If you press 2 to Record Greetings
You can press:

  • 1 - Record Personal Greeting
  • 2 - Record Out of Office Greeting
  • 3 - Record Your Name (Voice Signature)
  • * - Cancel
  • 0 - Repeat this menu

While Listening to Voice Mail Messages
You can press:

  • 1 - Rewind (rewinds a few seconds)
  • 11 - Repeat (goes back to beginning)
  • 2 - Pause (press any key to continue)
  • 3 - Fast Forward
  • 33 - Skip to End
  • 4 - Slower
  • 6 - Faster
While or After Listening to Voice Mail Messages
You can press:

  • # - Next Message
  • 44 - Flag for Follow-up
  • 5 - Envelope Information
  • 7 - Delete
  • *7 - Restore
  • 8 - Reply
  • 9 - Mark as unread
  • 0 - Repeat this menu
  • * (star) - Exit to Main Menu
  • 00 - More Options

After Listening to Voice Mail Messages
You can press:

  • 1 - Replay message
  • 11 - Previous Message
  • 2 - Call this contact
  • 6 - Forward Message