If you are a new UBC student, please reset your password if you cannot access the ubcsecure or eduroam wireless network.
Setup Documents for ubcsecure:
Supported Operating Systems
| Operating System | Setup Methods |
|---|---|
| Microsoft Windows | |
| Windows 10 | AutoConnect | Manual |
| macOS | |
| macOS 10.14/10.15/11/12 | AutoConnect |
Mobile Operating Systems*
| Operating System | Setup Methods |
|---|---|
| Apple iOS (incl. iPhone, iPad, iPod Touch) | AutoConnect | Manual |
| Google Android ** (incl. phones and tablets) | AutoConnect |
Unsupported Operating Systems*
| Operating System | Setup Methods |
|---|---|
| Ubuntu Linux | AutoConnect and Manual |
| Fedora Linux | AutoConnect |
| Blackberry Wifi Devices | Manual |
| Other Operating Systems or to use Manufacturer's Wireless | Manual |
* UBC IT does not provide support for these operating systems. The setup documents are provided as general reference only.
** Please use the default Browser app that comes with Android OS. Most Android OS phones and tablets can be configured via AutoConnect. However due to vendor specific configurations and restrictions ubcsecure may not work on some devices.
WPA2 Compliant Wireless Cards
There are numerous wireless adapters available from the various manufacturers. Unfortunately, we cannot guarantee that all wireless adapters will function properly on the network. However, majority of newer wireless adapters should be WPA2 compliant.
Setup Documents for ubcprivate
The "ubcprivate" network supports WPA2 with AES encryption. A compatible wireless card with updated drivers and patches for your operating system may be required.
| Operating System | Setup Methods |
|---|---|
| Microsoft Windows | |
| Windows 10 | AutoConnect | Manual |
| Windows 8/8.1 | AutoConnect | Manual |
| macOS | |
| macOS 10.14/10.15/11/12 | AutoConnect |
Setup Documents for eduroam
The "eduroam" network at UBC supports mix mode WPA with TKIP encryption or WPA2 with AES encryption. A compatible wireless card with updated drivers and patches for your operating system may be required. Please see our guides below for detailed setup instructions for your operating system. We recommend that you set up and test your computer at your home institution first to make sure that it works before travelling. However, that being said, please use the "ubcsecure" network while at UBC as it is the primary wireless network on campus.
Please note: these instructions are specific to UBC users. For visitors to UBC using the "eduroam" network , please follow the setup instructions provided by your home institution. Please contact your home institution if you require assistance. Also note that the Appropriate Use Policies of both UBC and your home institution apply.
Supported Operating Systems
| Operating System | Setup Methods |
|---|---|
| Microsoft Windows | |
| Windows 10 | AutoConnect | Manual |
| Windows 8/8.1 | AutoConnect | Manual |
| macOS | |
| macOS 10.14/10.15/11/12 | AutoConnect |
Mobile Operating Systems*
| Operating System | Setup Methods |
|---|---|
| Apple iOS (incl. iPhone, iPad, iPod Touch) | AutoConnect |
| Google Android** (incl. smaphones and tablets) | AutoConnect | Manual |
Unsupported Operating Systems*
| Operating System | Setup Methods |
|---|---|
| Ubuntu Linux | AutoConnect |
| Fedora Linux | AutoConnect |
* UBC IT does not provide support for these operating systems. The setup documents are provided as general reference only.
** Please use the default Browser app that comes with Android OS. Most Android OS phones and tablets can be configured via AutoConnect. However due to vendor specific configurations and restrictions ubcsecure may not work on some devices.
Since "eduroam" at UBC is similar to "ubcsecure", you can adapt the more comprehensive "ubcsecure" documents to set up "eduroam" on your device (remember that your username will be in the cwluser@ubc.ca format for "eduroam").
Other Operating Systems or to use Manufacturer's Wireless Utilities
There are a variety of wireless enabled devices that might be able to use WPA/WPA2 but do not use the above operating systems. Additionally, some people prefer to use the wireless management utility provided by their manufacturer. Since we cannot cover every instance, the basic information you may need for the "eduroam" network are:
- Network/SSID: eduroam (you may have to manually type this in)
- Network Authentication Method: WPA2 or WPA (also sometimes called WPA2-PEAP, WPA2-RADIUS, or WPA2-Enterprise)
- Data Encryption Method: AES (if WPA2) or TKIP (if WPA)
- EAP Type: PEAP
- Authentication Protocol: MS-CHAP-V2
- Certificate Server: secure.wireless.ubc.ca (if there is a mutual authentication option)
