UBC has introduced enhancements to its Duplicate Record Merge process. These improvements, implemented on September 25, 2025, help ensure that each student, applicant, and learner has a single, verified UBC identity record.
Through this record merge process, some users may receive an email from the new UBC Identity Verification domain ‘@verify.id.ubc.ca’ asking them to verify their identity (see sample below). This process is part of UBC’s ongoing effort to maintain secure and accurate student data information across multiple systems.
These enhancements help:
- Reduce data duplication and improve system integrity across all UBC applications
- Minimize access issues caused by duplicate accounts/records
- Strengthen account security and streamline future access to all UBC services
In most cases, once a user completes the self-verification process, any verified identity duplicates can be merged either automatically or manually. Access to some UBC systems may be limited while a merge is in progress.
For more information and answers to common questions, please visit the Duplicate Record Merge FAQs
