Windows 10 Servicing


Did you complete your Windows 10 Upgrade?

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Microsoft has announced that Windows 10 will be their last version of the Windows Operating System. Every six months, a new round of users whose computers require a feature update will be alerted. This process, known as “servicing”, will happen approximately once every two years per computer and it will be dependent on your computer’s lifecycle, at whatever point in the year that Windows 10 was originally installed or serviced last.

Upgrades to Windows 10 computers will be transitioned to a self-service option for all UBC IT Desktop Services supported users. An affected user will receive a pop-up notification when it’s time to initiate the self-service upgrade option within Software Centre.

Upgrading to the latest Windows version is a security requirement and is needed in order for computers to continue receiving security updates from Microsoft. Our commitment to you is to provide you with plenty of opportunity to initiate the installation in the background while you work, before a deadline is reached to have it forcibly installed. Once the installation is compete, you will face a longer than usual reboot to apply the feature update, but the reboot will always need to be initiated by you.

Features & Benefits

  • With a self-service option, users can pick a time that is convenient for them to initiate the feature update.  
  • The installation of the feature update will run in the background while you work. The reboot to apply the update at the end of the installation will not be forced.
  • Upgraded systems will receive Windows 10 security updates and avoid running Windows 10 versions that have reached end-of-service dates set by Microsoft.



UBC IT Desktop Services Supported Windows 10 PCs with Software Center.

Sign Up Requirements

Technical Requirements

Operating system must be running Windows 10.

Further Information


  • New! Windows 10/11 Automatic Restart Initiative
  • Step by Step Instructions on Installing Windows 10 Upgrade