Windows 11 Upgrades
Back to Service CatalogueOverview
Microsoft has announced the end-of-life date for Windows 10 as of October 14, 2025. After this date, no further feature updates or security patches will be available for Windows 10. Moving to Windows 11 will ensure that all devices comply with UBC’s Information Security Standard U7, ensuring devices are running a supported version of an operating system which continues to receive security updates.
Beginning July 2024, all UBC faculty and staff with a compatible UBC IT-managed Windows 10 PC can upgrade to Windows 11. This can be achieved by using the self-service option in the Software Center application available in their taskbar.
The upgrade process will take approximately 2-3 hours and can be downloaded and installed in the background while you work. For the upgrade to be applied to your PC, you will need to restart your computer. The restart process will take an additional 10-15 minutes.
To guide you through the Windows 11 upgrade, please watch the how-to install Windows 11 video and visit the Windows 11 Servicing FAQ page.
For any assistance or support during the upgrade, please contact the IT Service Centre.
Timeline
Phase 1 (Complete): UBC IT Vancouver staff PCs supported with a compatible UBC IT-managed Windows 10 PC.
Phase 2 (July 2024): All other UBC faculty and staff with a compatible UBC IT-managed Windows 10 PC.
Features & Benefits
Windows 11 has an improved interface, better security, updated built-in apps, improved collaboration features, improved accessibility features, and better performance than Windows 10.
Requirements
Technical Requirements
To upgrade to Windows 11, you must have a Windows 10 PC managed by UBC IT Desktop Services with access to Software Center.
Don’t see the Windows 11 upgrade in Software Center? It is possible that your device may have hardware, application, driver compatibility issues, or it may not have enough free disk space. For more information about confirming compatiblity for Windows 11, visit the Windows 11 Upgrades Frequently Asked Questions (FAQ). UBC IT Desktop Services is aware of all non-compatible devices and will contact you when we are ready to process your device.
Further Information
For further information, visit the Windows 11 Upgrades Frequently Asked Questions (FAQ).
Support
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Step by Step Instructions on how to install the Windows 11 Upgrade using the Software Center:
Windows 11 has an improved interface, better security, updated built-in apps, improved collaboration features, improved accessibility features, and better performance than Windows 10.
To upgrade to Windows 11, you must have a Windows 10 PC managed by UBC IT Desktop Services with access to Software Center.
Don’t see the Windows 11 upgrade in Software Center? It is possible that your device may have hardware, application, driver compatibility issues, or it may not have enough free disk space. For more information about confirming compatiblity for Windows 11, visit the Windows 11 Upgrades Frequently Asked Questions (FAQ). UBC IT Desktop Services is aware of all non-compatible devices and will contact you when we are ready to process your device.
For further information, visit the Windows 11 Upgrades Frequently Asked Questions (FAQ).
Step by Step Instructions on how to install the Windows 11 Upgrade using the Software Center: