Manage Phone Service Requests

Authorized departmental voice administrators can place phone service requests and/or view billing reports by clicking on the button below.

Place Phone Service Request

Note : Service requests will be processed within 10-15 business days.
(Updated: October 5, 2012)

Pinnacle Access and Training

If you need access to the Pinnacle portal, you can find instructions here.

If you manage voice requests for your department, you can access the DVA training manual and tutorial videos for information on how to use Pinnacle.

Contact Voice Services for information on how to sign up for the next DVA Training Session.

Need a hand?

If you need urgent access to the new web portal, please contact Voice Services.