Restoring Files in macOS

One TIme Step - Create nsmb.conf

On your macOS computer create the file ~/Library/Preferences/nsmb.conf containing the following two lines:

Use the editor of your choice, or open the application Terminal and paste the following commands:
   echo "[default]" >> ~/Library/Preferences/nsmb.conf
   echo "file_ids_off=yes" >> ~/Library/Preferences/nsmb.conf

Please ensure that the file was created correctly, then reboot the computer.

For System Administrators,, the same content in the file /etc/nsmb.conf can be used for all users on the computer.

Find and Restore Content

To restore files to your Home Drive, please follow the steps below. Please note that these steps are very similar to Mapping or Mounting Your Home Drive in macOS

  1. From the Finder Menu, click Go --> Connect to server

  2. In the Server Address field enter the following information:
    smb://<your CWL username>/.snapshot


  3. Click Connect

  4. Enter the following , then click Connect
    Name: <your CWL username>
    Password: <your CWL password>
  5. A mounted drive will appear showing snapshots.

  6. Navigate to the folder you wish to restore from (based on the timestamp in the folder name)

  7. Select the content you wish to restore and from the Menu Bar select Edit > Copy or press Cmd + C.

  8. Browse to the folder to which you will restore the file or folder and from the Menu Bar select Edit > Paste or press Cmd + V. The version of the file or folder from the Snapshot is copied into the folder.


For (UBCV employees) , snapshots are taken:

  • every 2 hours between 6:00 am and 6:00 pm and kept for 5 days
  • every day at midnight and kept for 30 days