Cost - Services and Pricing for Affiliated Departments

The services and pricing below are available for Affiliated departments.

Basic Phone Service
Telephone Service Basic phone connectivity - required as base purchase $30.00
per month
Voice Mail Basic voice mail functionality $6.00
per month
Telephone Problem Reporting Report phone problems to UBC IT - 24 Hours, 7 Days a week. Reported network issues usually resolved in hours, other incidents normally resolved in less than 2 business days. No charge
Telephone Service & Support Service/Support for UBC Voice Equipment: Business hours, Monday to Friday. No charge
911 Service UBC IT maintains a special 911 Infrastructure which provides location and calling number information to British Columbia's emergency communications centre when a call to 911 is made from a 822-xxxx or 827-xxxx number.

911 calls made from a Cisco VOIP phone will reflect the location that was given during time of service activation. If the phone is subsequently moved from its original location, then you must contact Voice Services to update the location information associated with the phone.
No charge
Traditional Telephone Rentals
Nortel M8004 Single Line Phone Analog unit without call display $4.15
per month
Nortel M9316 Single Line Phone Analog unit with call display $6.25
per month
Nortel M3902 Single Line Phone Digital unit with call display $6.25
per month
Install/Move Single Line Phone Installation fee $85.00
one time charge
Nortel M3904 Multiline Phone Digital unit with call display $22.00
per month
Install/Move Multi Line Phone Installation fee $170.00
one time charge
VOIP Telephone Rentals
Cisco 6945/7841 Single Line PhoneIP phoneset with call display$6.95
per month
Cisco 7945 Single Line Phone IP phoneset with call display $9.95
per month
Cisco 7965 MultiLine Phone IP phoneset with call display $14.50
per month
VOIP Installs Single/Multi Line Phone Installation fee $75.00
one time charge
Jack Only ServicePhoneset not required - typically used for fax machines, alarm lines, etc...$1.40 per month
WiTel Service You must be subscribed to an existing service to enrol. There are no rentals available - handsets must be purchased separately - see WiTel Service web page for further details. $1.50
per month
Features & Miscellaneous
Telus White Pages Listing A listing in the printed Telus White Pages (either Master, Alpha or Blue) $4.35
per month
Telus White Pages Admin Fee Administration fee for adding, changing or deleting a Telus White Pages Listing $3.00
one time charge
Call Forward Call forward to Voice Mail or external/internal number No charge
Conference You are on call and want to include up to 5 additional parties into your conversation No charge
Ring Again When a campus local is busy, Ring Again notifies you when the line is free and will automatically connect you No charge
Last Number Redial Pick up the line and press main line one more time, to redial last number called No charge