ubcprivate Frequently Asked Questions

How does ubcprivate identity-based wireless work?
Once your department is set up for identity-based wireless, each person’s CWL ID is associated with the department wireless network. When you connect to theubcprivate wireless SSID, your department network is identified and you are dropped into your local department’s network. You will enjoy the same access to applications, servers, and printers as you normally would as if you were at your desk connecting via a physical port. Basically, you are able to join your local department network from any building on campus via wireless.

I set up my computer or device to connect to ubcprivate but it refuses to connect. What do I need to do?
Your department may not be set up to use identity-based wireless.
ubcprivate requires that your department upgrade their network to a Virtual Network and request Identity-Based Wireless as part of the Virtual Network setup process. Once this is all set up, the department administrator must grant access to clients as follows:

  • Assign special departmental CWL roles to their users
  • Provide the users with the CWL departmental ID
  • Assist in setting up their users' devices to connect to ubcprivate

Why would our department use ubcprivate identity-based wireless instead of UBC’s myVPN service?
Although both services provide similar solutions to connecting to a departmental network, ubcprivate provides these advantages:

  • Your wireless device is automatically placed in the department network upon successful login authentication. Logging in to myVPN is an extra step after you have established a wireless connection.
  • ubcprivate delivers a direct, wireless connection to your department network and will be faster. myVPN is a proxy connection through VPN servers which adds more latency to your connection.
  • myVPN is mainly designed to support users connecting off campus and has limited capacity. ubcprivate is designed to support a large number of connected clients.