Zoom Video Conferencing


UBC has a campus-wide license for Zoom as a platform for delivering courses online and larger meetings. Zoom is an easy-to-use video conferencing platform that offers a wide range of features.

Features & Benefits

Zoom allows for video, audio, and screen sharing between participants. It can be used from any computer, laptop, tablet, or phone, and is compatible on PC, Mac, Android and iOS devices.

  • Accessible on multiple devices - Attendees can participate in meetings using smartphone, computer, or audio only.
  • Interactive and engaging - Collaborative whiteboard and annotation, and remote control of screen. Live polls can be prepared and used during the meeting, with live chat used to ask questions or provide visual feedback.
  • Security compliant - Zoom meets FERPA /HIPAA compliance and provides end-to-end encryption.
  • Accessibility for all learners - Ensures that everyone can participate equitably with closed captioning and keyboard shortcuts.


Sign Up Requirements

Getting Started

  • For faculty who want to use Zoom for delivering real-time lectures, please reference these step-by-step instructions.

  • For staff who want to use Zoom for meetings and collaboration, please request your Zoom account by emailing av.helpdesk@ubc.ca.


Zoom stores personal information on servers outside Canada. Under the Freedom of Information and Protection of Privacy Act (FIPPA), it is acceptable to use Zoom provided that you use the following guidance:

  • Faculty who are using the tool should inform students that the Zoom servers are located outside Canada, and that they can maintain their privacy by logging in using only their first name or a nickname, turning off their camera, and muting their microphone.

  • Staff who are using Zoom for sensitive discussions should not use the Record feature.