Top 8 Things you need to know: IT at UBC

Whether you’re new on campus or you just need a refresher, we’ve compiled a list of the top IT resources for staff, faculty and students to take advantage of from UBC Information Technology. And don’t forget, before you contact the IT Help Desk: have you tried turning it off and on again?

UBC Secure Wireless

Access the internet from almost everywhere on campus when you connect to the UBC Secure Wireless network. Just login with your Campus-Wide Login (CWL) information to start browsing.  This is the recommended network for all UBC students, staff, and faculty.

UBC Email

For Faculty and Staff: All Faculty & Staff at UBC get access to FASmail, which features 5GB of safe and secure mail storage, a comprehensive list of other faculty and staff in one address book, and the ability to look up meeting rooms and other equipment.

For Students: Stay connected with the university with a UBC-hosted mailbox with the alias of The mailbox service includes 1 GB of storage, calendar, contact, task list, and notes.

Office 365 Software

For students: All active UBC students with a valid CWL account are qualified to download a free Office 365 subscription.

Adobe Creative Cloud

For staff and faculty: All active staff and faculty at UBC are able to access Adobe products (including PhotoShop, Adobe Acrobat Pro, and more) for free. Learn more here.

Pay for Print

You can use your UBC Card to pay for printing services on specially marked printers around campus using the Pay for Print service.

Online Learning

You may have a class that uses the learning platform, Canvas, which provides access class notes, quizzes and opportunities to participate in online discussions.

UBC IT Help Desk

Have a question about the services mentioned above? Drop in at the IT Help Desk located in the Koerner Library or contact us by phone or email. Follow us on @UBCIToutages on Twitter for the latest updates on service outages and incidents.

Privacy and Information Security Awareness

At UBC, we are responsible for substantial amounts of personal information about students, faculty, staff, alumni, and donors. Protecting this information is everyone's responsibility.

Make sure that you take your Privacy & Information Security Awareness Training to understand the information security measures needed to protect private and personal information.