Top Services - Faculty and Staff

As faculty or staff, this page includes a list of top IT services that you may require while working at UBC. For services that support UBC research including high performance computing, research data management and more, visit www.it.ubc.ca/top-services-research.
If you ever need assistance, please reach out to us in one of the ways described below or directly at www.it.ubc.ca/helpdesk.

Information Security

Report an Incident

If you become aware of a privacy or information security incident contact security@ubc.ca.

Multi-factor Authentication

Keep UBC information secure with multi-factor authentication.

Encryption Services

Encryption is available at no cost for the protection of confidential and sensitive UBC data stored on devices used by faculty or staff for university business. UBC policy requires that all mobile devices storing personal information must be encrypted.

Data Governance

Institutional data is a strategic asset for UBC. Read about the data governance program and the people involved to better understand how UBC is working to ensure data is managed and protected at UBC.

Privacy and Information Security Training

Privacy & information security training is mandatory for those who use UBC Electronic Information and Systems.

Working Remotely

Setting yourself up for successful remote work doesn't have to be difficult. We've created a guide on what you'll need to work off-campus.

Work Tools

Software/Hardware

A variety of software and hardware are available free or at a discounted rate for the university community.

Workday

Workday is UBC's administrative system for managing HR and finance processes, and a gateway for employees to access their personal pay and tax information.

UBC Survey Tool

Create surveys with the UBC Survey Tool, a Canadian-hosted solution with enterprise features.

Wireless Access

Access the web on UBC’s Secure Wireless network!

MS Teams

Create virtual meeting spaces, share information and create content together using video conferencing, group chat, and real-time collaboration using Microsoft Office applications.

MS OneDrive

Securely store, share, and synchronize files and folders from anywhere, anytime using the file hosting service. Features include 1 TB of data storage and versioning.

Teaching and Learning

Learning Technology Hub

The Learning Technology Hub (LT Hub) supports faculty and staff in exploring and integrating learning technology tools into their course.

Centre for Teaching and Learning Okanagan

The Centre for Teaching and Learning works with instructors and Teaching Assistants to support and advance teaching excellence at UBC Okanagan.

Generative AI website

UBC’s GenAI website provides guidance and resources on the safe and responsible use of generative AI at UBC.

Audio Visual & Creative Media

Audio Visual Services - Vancouver

Audio Visual Services provides AV technical user support, equipment rentals and sales, event support, video conferencing, media/lecture capture, and live streaming services.

Web Services - Vancouver

The UBC IT Web Services (UBCITWS) designs, develops and supports Drupal websites for the campus community that are hosted by the UBCITWS Team.

UBC Studios Vancouver

UBC Studios offers creative media production and educational media support services including video production, graphic design, print services, and DIY studio spaces.

Emerging Media Lab

The Emerging Media Lab is an experimental space for faculty, students, and staff to evolve learning by creating tools and techniques using emerging media.

UBC Studios Okanagan

The Centre for Teaching and Learning works with instructors and Teaching Assistants to support and advance teaching excellence at UBC Okanagan.

Visualization and Emerging Media Studio

The Visualization and Emerging Media Studio at UBC Okanagan is dedicated to exploring, developing and researching immersive media and emerging technologies.