Setting up UBC Faculty & Staff Email (FASmail) on a Blackberry 10 Device using ActiveSync

This document explains how to configure a Blackberry 10 device with your UBC FASmail account to access your calendar, contacts, and email.

Important notes
  • UBC IT does not provide support for Blackberry 10 setup/installation. This document is provided as a general reference only.
  • FASmail will enforce the Mobile Access to Services and Data Standard for information security. Specifically, FASmail requires t hat mobile devices must be:
    • Protected with a password of at least five characters, unless limited by the device OS
    • Configured to lock the screen automatically, after no more than 30 minutes of inactivity, with password protection
    • Encrypted via device level encryption
    • Configured such that they can be remotely wiped in the event of loss or theft


  1. Swipe down from the top bezel
  2. Select Settings
  3. Select Accounts
  4. Select Add Account
  5. Select Advanced at the bottom of the screen
  6. Select Microsoft Exchange ActiveSync
  7. Complete all desired and required fields

    Note: "your_cwl_id" is your CWL account name you use to access your FASmail mailbox.

               "" is an email address which identifies your FASmail mailbox, should be entered in format of "your CWL ID used to login to FASmail mailbox +"


    Description: FASmail

    Domain: ead

    Username: your_cwl_id


    Password: enter your password used to access your FASmail mailbox

    Server Address:

    Port: 443

    Use SSL: ON

    Use VPN: OFF

    Push: ON

  8. Select Next
  9. Select your desired personal information items for synchronization
    This screen will let you choose items you want to synchronize between your Blackberry 10 device and FASmail mailbox. Those items are:

    - Email

    - Contacts

    - Calendar

    - Tasks

    - Memos

     Select SAVE after you after items for synchronization are selected