WiTel Ordering

UBC IT's WiTel Service allows faculty and staff to use wireless handsets on the UBC Point Grey and Robson Square wireless networks. Available wherever UBC Wireless is present, offering mobility and unlimited talk time, use of WiTel provides departments with an alternative to cellular phones and potentially decreases the number of daytime minutes charged against cellular phone plans.

If you wish to order the WiTel service, please contact your Departmental Voice Administrator (DVA). The DVA will then place an order in Pinnacle and follow the instructions described in the WiTel Handset Form. The subscriber (not the DVA) must read and complete the following forms:

  1. WiTel - Handset Form
  2. WiTel - Acceptable Use Policy
  3. WiTel - 911 Terms of Service

Once you have dropped off the forms, Voice Services will configure your phone for use. When ready, you will be contacted for pick up.